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child care licensing resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Professional individual with attention to detail, focus individual with experience with the public and families . Strong knowledge of finding resources in the community, as well as resolving conflict with individuals. Communicative and team-oriented with learning abilities of different computer programs. Proven history of fostering hope, compassion and positive emotions to meet team, individual and management objectives.

Skills
  • Evaluation and assessment
  • Home visits
  • Conducting interviews
  • Culturally-sensitive
  • Client advocacy
  • Case history compilation
  • Community referrals
  • Training & development
  • Friendly, positive attitude
  • People skills
  • Customer service
Experience
04/2020 to Current Child Care Licensing The Center For Youth And Family Solutions | Bloomington, IL,
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Interviewed family members to assess situations, capabilities and problems.
  • Built trust and rapport with providers remain calm and compassionate in variety of situations.
  • Conferred with clients to discuss options and goals for various services.
  • Facilitated parental workshops and classes to provide support to providers in achieving safe environments for children, staff and the facilities.
  • Reviewed and analyzed reports and required forms to remain in state and federal regulations for quality child care .
  • Worked successfully with diverse group of coworkers including tribal child care to accomplish goals and address issues related to our products and services.
04/2012 to Current Child Welfare Caseworker Hilton Worldwide | Waikoloa, HI,
  • Identified appropriate community resources and provided referrals for services.
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Interviewed family members to assess situations, capabilities and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Conferred with clients to discuss options and goals for various services.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
  • Attended hearings with victims to provide emotional support.
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.
  • Informed victims about legal processes and timelines.
  • Reviewed and analyzed violent crime reports to identify crime trends.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
08/2015 to 08/2016 Bar Attendant Leon's Pair O Dice | City, STATE,
  • Collected and processed payments via cash and credit card.
  • Built excellent relationships with guests to achieve repeat business.
  • Delivered high-quality beverages in fast-paced, customer-centered setting.
  • Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
  • Complied with local and state liquor and food handling laws and regulations.
  • Resolved issues with guest orders.
  • De-escalated conflicts between intoxicated guests with tact and diplomacy.
  • Demonstrated menu knowledge by enthusiastically making recommendations.
  • Collaborated with servers, barbacks and hostess to deliver seamless guest experience.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Replenished bar glasses, garnishes and condiments.
  • Took food and drinks to bar and table customers.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Checked identification for each person purchasing alcohol.
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Sliced and pitted fruit used to garnish drinks.
  • Poured drinks using standard pour according to specifications.
  • Disinfected bathrooms and resupplied with proper paper products.
  • Removed and disposed of bags from trash receptacles in and around bar area.
  • Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.
Education and Training
Expected in to to Bachelor of Science | General Education Northeastern State University, Tahlequah, OK GPA:

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Resume Overview

School Attended

  • Northeastern State University

Job Titles Held:

  • Child Care Licensing
  • Child Welfare Caseworker
  • Bar Attendant

Degrees

  • Bachelor of Science

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