LiveCareer-Resume

child care assistant resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Innovative Work From Home Customer Service Agent eager to advance service policies through novel approaches and advanced technologies. Combines voice, video and text-based interactions to best serve each customer's unique needs. Committed to pursuing internal business goals while achieving maximum customer satisfaction. Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Microsoft Word (1 year)
  • Inventory Management (1 year)
  • Scheduling (1 year)
  • Training
  • Supervising Experience (1 year)
  • Leadership
  • Management (1 year)
  • Payroll
  • Recruiting
  • Interviewing
  • Toddler Care
  • Childcare
  • Customer Service (3 years)
  • Cash Handling (3 years)
  • Teaching
  • Management
  • Website management
  • Cooking
  • Driving
  • Filing
  • Typing
  • Babysitting
  • Early Childhood Education
  • Meal Preparation
  • Mentoring
  • Organizational Skills
  • Certifications and Licenses
  • ServSafe
  • Planning and Leading Activities
  • Problem-Solving Techniques
  • Laundry and Linen Management
  • Communication and Cooperation
  • Early Childhood Development
  • Special Needs Care
  • Behavior Management Techniques
  • Social and Emotional Development
  • Child safety and security
  • Child development
  • Age appropriate learning
  • Emotionally supportive
Education
Champaign Central High School Champaign, IL, Expected in 05/2019 High school diploma : - GPA :
Certifications

CPR Certified

First-Aid Certified

Work History
Santa Barbara County Education Office - Child Care Assistant
Santa Barbara, CA, 09/2020 - Current
  • Taught children educational games to reinforce learning of alphabets and numbers.
  • Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
  • Communicated with parents regarding child's behavior, daily activities and concerns.
  • Instructed children in health and personal habits.
  • Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
  • Prepared and served nutritious and healthy meals and snacks.
  • Developed healthy relationships with 10-14 children to provide support and guidance in learning.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play and instruction.
Southern States Cooperative, Inc. - Cashier
Midlothian, VA, 07/2020 - 08/2020
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Welcomed customers and helped determine their needs
  • Addressed customer needs and made product recommendations to increase sales
  • Greeted customers entering store and responded promptly to customer needs
  • Stocked, tagged and displayed merchandise as required
  • Worked flexible schedule and extra shifts to meet business needs
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
54Th Street Grill - Manager
Independence, MO, 08/2017 - 07/2020
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
  • Maintained professional, organized and safe environment for employees and patrons
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Developed and maintained relationships with customers and suppliers through account development
  • Accomplished multiple tasks within established timeframes
  • Kept detailed records of daily progress to identify and correct areas needing improvement
  • Evaluated suppliers to maintain cost controls and improve operations
  • Supervised labor costs and departmental expenses to remain in line with budget
  • Prepared annual budgets with controls to prevent overages
  • Recruited and hired top performers to add talent and value to department
  • Cross-trained existing employees to maximize team agility and performance
  • Delivered feedback to decision-makers regarding employee performance and training needs
Southern States Cooperative, Inc. - Cashier
Mooresville, NC, 08/2017 - 07/2018
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
  • Delivered special orders to waiting vehicles and tables to promote specialized service
  • Trained newly hired employees on routine tasks and customer service
  • Checked equipment for proper temperatures to keep food safe for consumption
  • Greeted customers promptly and took orders to keep flow of traffic moving
Willing to relocate to
Additional Information
  • Willing to relocate to:, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Champaign Central High School

Job Titles Held:

  • Child Care Assistant
  • Cashier
  • Manager
  • Cashier

Degrees

  • High school diploma

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