child care resume example with 5+ years of experience
Hardworking childcare professional experienced in teaching early learning lessons, supervising children and maintaining tidy work areas. Familiar with needs of children from infancy to early elementary ages. Certified in CPR and First Aid.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
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- Communicated with parents and fostered strong professional relationships.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Monitored student progress and assisted students and teachers with resolving problems.
- Established and enforced modern educational standards to support student needs.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Participated in workshops, trainings and conferences to improve educational skills.
- Remained calm and patient in student interactions to support individual growth and development.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Taught children foundational skills in colors, shapes and letters.
- Read aloud and played alphabet games to encourage early literacy.
- Implemented hands-on, play-based strategies for experiential learning.
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Followed protocol for intake and accounting of large sums of cash and numerous card transactions.
- Established company policies regarding management of daily cash totals and security during busy times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Managed schedules of team of [Number] personnel to keep shifts properly staffed.
- Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%.
- Trained and supervised team of [Number] scheduling coordinators.
- Gathered employee and staff data to develop monthly work schedules.
- Entered information into system to update status reports.
- Interviewed individuals to complete documents, case histories or forms.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Evaluated and authenticated returns, exchanges and voids.
- Monitored phone calls to provide feedback and coaching.
- Provided resolution of unusual billing by conducting research, reviewing findings and making recommendations.
- Evaluated employee job performance and motivated staff to improve productivity.
- Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
- Assisted in employee recruitment, hiring and interview processes.
- Scheduled meetings with employees to address concerns and grievances.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Organized employee directories and updated individual contact information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered inbound calls, chats and emails to facilitate customer service.
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Resume Overview
School Attended
- Victory Learning Center
Job Titles Held:
- Child Care
- Manager
- Customer Service Representative
Degrees
- High School Diploma
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