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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Polished and forward-thinking Chief of Staff successful at supporting executive productivity and business operations. Proficient in time management with disciplined execution strategy. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Eager to obtain a position as an Information Security Analyst and gain hands on experience to thrive in team-based or individually motivated setting.

Skills
  • Articulate and well spoken, highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages
  • Proficient in Microsoft Office Systems, various email systems (Outlook, FireFox, Google Mail), HRIS, People Admin, Google Apps, Amex Reconciliation tool/Concur, Mattermost, Workday
  • Strong problem solver and organizer that demonstrates capacity to provide comprehensive support for executive-level teams by effectively managing all essential tasks by coordinating, planning, and supporting daily operational functions
Experience
Chief of Staff/Executive Office Administrator, 04/2019 - Current
University Of California Fresno, CA,

Provide superior Chief of Staff support to Executive level Director

  • Managed group mailbox for Palladium Team. Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Oversaw special event calendars for Palladium group, factoring in availability and expected operational demands to keep workloads in balance.
  • Lead effective weekly staff meetings to ensure team is well aligned, exchange feedback about projects and ideas, strengthen team relationships, provide meaningful updates, and encourage an open discussion.
  • Participated in frequent communication with other team members, human resources and finance department on special projects and events.
  • Coordinate and process domestic and international business travel arrangements, monitors designated business traveler's logistics.
  • Schedule conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Set up meeting and event logistics for senior management, including executives.
Executive Assistant to the Dean, 03/2017 - 04/2019
Beth Israel Deaconess Medical Center Braintree, MA,

Provide superior executive support to the Dean of the College for Public Health and Social Justice

  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Supported marketing and advertising efforts by creating marketing materials such as email blasts and special messages from the Dean.
  • Managed Dean’s personal and generic mailbox by prioritizing and responding to emails of high importance.
  • Managed Faculty Promotion & Tenure process to ensure dossiers were prepared without error and administered to Office of Rank and Tenure for review.
  • Verbally communicated a wide variety of information to multiple audiences, prepared and distributed minutes of bi-weekly leadership meetings, reviewed, proofread correspondence for Dean’s signature or approval
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Planned and executed faculty and staff meetings, lunches and special events for groups of 20 + employees.
Executive Assistant to the President, 07/2014 - 03/2017
Saint Louis University City, STATE,

Provide superior high level executive to the President of the University

  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Managed President’s group mailbox, which included preparation of responses to letters and e-mails from faculty, staff, students, and stakeholders with staff writer; with input as needed from the Chief of Staff and/or President. Reviewed, proofread and formatted correspondence for the President’s signature or approval.
  • Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
  • Facilitated accurate schedule management and event coordination for Presidential VIP receptions, dinners, and commencement ceremony.
  • Organized and scheduled quarterly meetings with leaders and global stakeholders using video teleconference.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Compared information and coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Executive Assistant to the Vice President/Chief of Staff, 05/2006 - 07/2014
Saint Louis University City, STATE,

Provide superior executive level support to the Vice President/Chief of Staff and Board of Trustees

  • Compared information and coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting Board of Trustees.
  • Managed multiple email accounts including trustee group account and database. Oversaw special event calendars for Board of Trustees, factoring availability when scheduling quarterly meetings and VIP events.
  • Implemented the transition of Trustee Board books from hardcopy to secure electronic version
  • Orchestrated Board of Trustees meetings and created agendas and meeting materials.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
Education and Training
Bachelor of Science: Security And Strategic Intelligence, Expected in 12/2018
-
Saint Louis University - Saint Louis, MO,
GPA:

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Resume Overview

School Attended

  • Saint Louis University

Job Titles Held:

  • Chief of Staff/Executive Office Administrator
  • Executive Assistant to the Dean
  • Executive Assistant to the President
  • Executive Assistant to the Vice President/Chief of Staff

Degrees

  • Bachelor of Science

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