Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Career Overview
Information Technology Information Assurance & Security Systems Professional with more than 20 years experience. Proven management skills with the ability to organize projects, improving team efforts, whether small or large, and positively motivates individuals and teams to produce. Security Solutions Expert with SIEM also active and passive IDS and IPS. Extensive development experience with all hardware, software, networks, security, e-commerce, end-to-end systems lifecycle development and end-user support. Project Manager with the ability to manage and complete multiple time-critical projects and adept with multiple tools, techniques, and technologies. Expert skills with Microsoft, Novell, UNIX, LINUX, all Microsoft Windows Server and Desktop Operating Systems ITIL, ISO27k, HIPPA, SOX, CoBIT, and applications. Expert troubleshooting, auditing, and analytical abilities. Accomplished with and have developed current and legacy computer and network hardware and software systems. Adept with interpersonal oral and written communication skills with both individuals and teams and at all levels throughout any organization. Adaptability to quickly learn and master any and all tasks or skills not already proficient with currently. Develops and promulgates short and long-term plans, policies, programs, procedures, and implementing guidance affecting IT equipment, software, personnel, and systems during every phase of development.
Qualifications
Microsoft (MS) Windows Server, Terminal Services, SUS, IIS, MS Exchange Server, MS SQL Server, MySQL Server, Novell Netware, AIX UNIX, SCO UNIX, Red Hat Linux, Apache Web Server, SuSe, Ubuntu, BackTrack, Kali, and Fedora Linux.
Desktop Operating Systems: All Microsoft Windows versions, DOS, MSDOS, MAC OS, UNIX, RedHat, Ubuntu, SuSe, Knoppix, and more.
Desktop Applications: MS Project, MS Front Page, MS Visio, all MS
Office, Corel Office, Adobe Acrobat, WorldOX, Mimsy XG, Peachtree, ADP,
ADP CRM, OpenCAD, AutoCAD, TurboCAD and many other software packages.
Investigated and analyzed client complaints to identify and resolve issues.
Oversaw implementation of new phone system which resulted in more cost-effective service.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Reporting
Maintained status reports to provide management with updated information for client projects.
Work Experience
Chief Information Security Officer, 03/2016 to Current Alteryx Inc. – New Orleans, LA,
As principal advisor established relationship with businesses and
customers, interpreted and applied standards, policies, best practices
and analyzed threats and vulnerabilities, and designed system security
strategy and architecture.
Led team and promoted use of security
requirements for System Development Life Cycle across multiple IT
projects.
Analyzed data security
controls to identify weaknesses, and designed strategies to address gaps
and non-compliance for multiple projects.
Leveraged NIST SP 800, PCI
DSS, ISO 17799 standards and techniques as basis for risk management
assessment.
Designed, shared, presented and supervised
implementation of guidelines for developing secure software, database
monitoring and data masking. 'As accomplished presenter, engaged audience
and heightened security awareness throughout enterprise.
Evaluated
technologies, processes and vendors, and selected superior service.
Assessed SOW, SLA and service contracts and derived best value
proposition.
Examined Disaster Recovery and Business Continuity plans and addressed short- and long-term critical business requirements.
Prepared and presented technical proposals for clients.
Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget.
Installed, maintained and repaired security systems and programmable logic controls.
Recommended improvements in security systems and procedures.
Conducted site reviews and security audits and made recommendations to management based on findings.
Improved reliability of supply chain software, systems, database and order processing.
Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.
Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
Developed IT strategic vision and drove key departmental objectives.
Investigated department processes and facilitated company becoming ISO9000-qualified.
Served as operating system expert, providing technical support for entire organization.
Prepared technical architecture proposals for enhancements and integration of existing third party software systems.
Performed problem solving and resolution for technical quality, inspection, and customer quality issues.
Maintained security, backup, and redundancy strategies.
Analyzed system-level diagnostic failures for both hardware and software and developed corrective actions.
Implemented quality assurance testing methodologies and controls.
Developed and implemented Risk and Opportunity Management Plans.
Network Engineer & Security Manager, 2007 to 03/2016 Liberty Homecare – Morehead City, NC,
Develops Network Management.
Security and Guidance to include all aspects of product and systems lifecycle.
Guides organizational direction with current, new, and future technologies using ITIL methodologies.
Implement, monitor, install and/or develop all SIEM, IDS, IPS, SCADA, and security technologies used within the organization.
Manage multiple high-dollar and high-profile projects and ensure creation of Scope of Work through completion within allotted time, scope, and under budgetary requirements.
Determine needs and develop plans for keeping up with ever-changing IT landscape, including hardware, software, network infrastructure and Virtualization.
Manage budget for Infrastructure and Security.
Manage, optimize, and monitor the infrastructure, security, hardware, software, and application performance for the enterprise with SolarWinds, Riverbed, and Open Source products.
Reduced operational costs.
Increased meeting efficiency by developing meeting agendas.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Created Standard Operating Procedures for the department.
Information Systems Manager, 2006 to 2007 Dynetics – Ventura, CA,
Designed, installed and managed a network of multiple servers on disparate platforms running SQL Server, Apache Web Server, Exchange, IIS, MS SQL, File and Application Servers and Services.
Provided Systems and End User Support and directed technical and professional services that directly affect the programs and activities for the museum and educational classrooms.
Improved organizational security through implementation of firewalls with integrated IDS and IPS sytems.
Planned, developed, justified, and administered the IT budget, to include support costs for equipment, maintenance, supplies, personnel, facilities, in-service training, travel, and service contracts.
Upgraded the entire Network from Legacy systems and Network to new hardware, software, and migrated all servers to virtual platforms which resulted in reduced operating costs and decreased exposure.
Managed numerous project and finished them all early and under budget.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Coordinated meetings with other department managers and served as main liaison between education and information systems staff.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Computer, Networks, and Programming Adjunct Professor, 2005 to Current Clean Harbors, Inc. – Dewitt, NY,
Developed and taught advanced Networking, Cisco, Windows Network and Desktop Operating Systems, Intro and Advanced Linux, Visual Basic and .Net programming, and Computer Hardware classes. 100-500 level coursework.
Prepared lesson plans, visual and oral presentations, grading, quizzes, testing, and performed appropriate counseling of students.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Emphasized the importance of academic honesty with students and instructed them on proper citation of research sources.
Maintained a teaching load of 4 undergraduate and graduate courses each semester.
Initiated thought-provoking classroom discussions to help students develop their critical thinking abilities.
Lectured and communicated effectively with students from diverse backgrounds.
Inspired students to translate their academic interests into the real world by taking positive actions.
Kept abreast of developments in the field by reading current literature and attending professional conferences.
Maintained regularly-scheduled office hours to advise and assist students.
Counseled undergraduates in regard to educational and professional goals.
Maintained thorough records of student attendance and grades.
Information Technology Manager, 2000 to 2005 JIMS DODGE COUNTRY, LLC & JIM EARP CHRYSLER JEEP, LLC – City, STATE,
Managed, installed, upgraded, monitored, and maintained a Corporate Network of over 500 nodes with multiple servers in seven geographically separated locations throughout the Omaha Metro area.
Ensured appropriate performance, security, and data recovery processes were implemented, monitored, documented and maintained and adhered to established local and ADP policies, practices and procedures.
Troubleshot all advanced systems issues and resolved problems accurately and efficiently.
Performed diagnostic tests and repaired malfunctioning hardware and software.
Coordinated hardware and software repair processes with outside vendors.
Created employee training materials and procedures to teach in-house workers proper software and hardware protocols.
Performed desktop and laptop repairs for HP, Compaq, IBM, & Dell systems.
Created and Developed technical documentation to ensure all local and ADP policies, practices, and procedures were followed in every phase of the system development lifecycle.
Applied best practices of software development while staying abreast of advances in the practice.
Replaced legacy PBX with VoIP based and capable INTER-TEL PBX.
Answered user inquiries regarding computer software and hardware operation.
Upgraded Local Area Network with new Cisco Routers, PIX and installed WatchGuard firewalls for perimeter security.
Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications.
Analyzed network packet information and computer OS system data to identify and characterize anomalies on networks.
Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
Decreased Network down-time from over 7% to less than .1% using SNMP and NetFlow monitoring and alerting.
Network Administrator and Instructor, 1997 to 2000 NEBRASKA COLLEGE OF BUSINESS – City, STATE,
Directed Technical and Professional Services affecting programs and activities of a Corporate Network of 1000+ users, 500+ nodes authenticating to integrated Microsoft, Linux, and Novell Servers for management, Applications, file access, profiles, Network security and storage.
Oversaw local IT infrastructure including servers, security, networking, storage systems and desktops.
Managed, developed, and promulgated short and long term departmental budgets, documentation, policies, practices, and procedures.
Responsible for determination of technology, need and/or upgrade, vendor bidding, contract acceptance and compliance.
Managed many major Network Upgrades/Installs.
All were completed early and under budget.
Supervised, managed, and trained 14 Computer Interns.
Facility Engineer, 1995 to 1997 CREIGHTON UNIVERSITY – City, STATE,
Performed preventive and emergency maintenance and repairs on all equipment throughout campus.
Built, installed, and repaired plumbing, electrical, HVAC, drywall, concrete, structural, and stonework.
Worked directly in the Criss Health Sciences Buildings.
Inspected facility-related manufacturing support systems on a daily basis.
Installed equipment and systems on time and on schedule.
Maintained systems involving hazardous chemicals, gases and liquids.
Repaired advanced HVAC systems, including air handlers’ humidity control systems and duct sizing.
Completed routine preventative maintenance.
Installed and precisely calibrated biomedical equipment.
Informed supervisor of potentially dangerous electrical equipment and faulty instrumentation.
Observed safety practices and procedures to maintain a safe and clean work environment.
Emcee & Emcee Coordinator, 1993 to 1998 BEST OF COUNTRY – City, STATE,
Provided entertainment including music, singing, and Karaoke, to clients as requested.
Scheduled and trained emcees.
Troubleshooted electrical/electronic control circuits.
Identified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Maintained customer records, using automated systems.
Completed all employee performance evaluations.
Managed team of 12 professional entertainers.
Served as mentor to junior team members.
Drafted film budgets and monitored expenditures.
Observed safety practices and procedures to maintain a safe and clean work environment.
In-Flight Passenger Control Specialist, 04/1988 to 09/1991 UNITED STATES AIR FORCE 2nd AIRBORNE COMMAND AND CONTROL SQUADRON (2ACCS) – City, STATE, Germany
Prepared and served food and
provided safety measures for all crew and passengers aboard 2nd ACCS missions.
Flew over 200 missions totaling 1914 hours in support of the Looking Glass
Mission, 2nd ACCS.
Selected to support a NATO Air
Chiefs mission with 16 General Officers onboard.
Directed and assisted passengers in emergency procedures.
Ensured the aircraft was clean and prepared for flight with provisions on board for the safety and comfort of the passengers.
Alerted airport emergency services in cases of emergency.
Attended preflight briefings.
Inspected aircraft for defects and malfunctions, according to pre-flight checklists.
Completed all post-flight duties.
Ensured the completion of all required aircraft forms, logs and reports. Ensured the completion of all required aircraft forms, logs and reports.
Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.
Worked as part of a flight team with other crew members.
Picked up and transported cargo and baggage to and from aircraft.
NCOIC Military Public Health, 1983 to 1993 EHRLING BERGQUIST USAF REGIONAL MEDICAL CENTER – City, STATE,
Managed and supported, Sanitary
Inspections, Food Inspection, Infectious Disease Control, Decontamination, Occupational
Health, and Entomology Programs & Offices.
Responsible for training,
management, supervision, and documentation of training for 89 personnel
assigned to the Medical Decontamination Team.
Supervised, trained, and managed numerous direct subordinates and teams.
Implemented the “Right-to-Know”
program for all offices, workspaces, and shops on Offutt, AFB.
Awarded Below-The-Zone
Promotion.
Awarded Airman of the Quarter, 1st Quarter at Sembach Clinic, for
Superior Attitude and Performance.
Accomplishments:
Received an Outstanding, top
level, rating during multiple Health Services Management Inspections.
Education and Training
Ph.D.: Information Assurance & Security, Expected in 2017 Capella University Bellevue University - Minneapolis, MN GPA:
Master of Science: Security, Expected in 2009 Bellevue University - Bellevue, NE GPA:
Bachelor of Science: E-Commerce, Expected in 2003 Bellevue University - Bellevue, NE GPA:
Associate of Applied Science: Network Technology, Expected in 2000 Kaplan University (formerly Nebraska College of Business) - Omaha, NE GPA: Network Technology
Associate of Applied Science: Computer Programming, Expected in 1998 Kaplan Univerisity (formerly Nebraska College of Business) - Omaha, NE GPA: Computer Programming
Associate of Science: Food Technology, Expected in 1993 Community College of the Air Force - Omaha, NE GPA:
SolarWinds Certified Professional (SCP), 2009 & 2012
CompTIA A+ Certification (A+), 1997: , Expected in - , GPA:
Affiliations
American
Legion Starting
August 1993
ACM
Starting
August 2013
ASQ
Starting
September 2015
CDW
Board Member CDW Advisory Board Starting August 2015
DAV
Lifetime Member Starting
May 1993
ISACA
Starting
January 2012
IEEE
Member Starting
January 2010
·
IEEE
Membership Active Total years – 6
·
IEEE
Computer Society Membership Active Total years – 6
·
IEEE
Education Society Membership Active Total years – 2
·
IEEE
Robotics and Automation Society Membership Active Total years - 3
ILTA
Member ILTA LegalSec Council Starting January 2015
Lenovo
Professional Advisors Starting
January 2016
ISSA
member Starting
March 2016
ILTA
ILTACON Conference Committee 2016 Starting March 2016
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Resume Overview
School Attended
Capella University Bellevue University
Bellevue University
Bellevue University
Kaplan University (formerly Nebraska College of Business)
Kaplan Univerisity (formerly Nebraska College of Business)
Community College of the Air Force
Job Titles Held:
Chief Information Security Officer
Network Engineer & Security Manager
Information Systems Manager
Computer, Networks, and Programming Adjunct Professor
Information Technology Manager
Network Administrator and Instructor
Facility Engineer
Emcee & Emcee Coordinator
In-Flight Passenger Control Specialist
NCOIC Military Public Health
Degrees
Ph.D.
Master of Science
Bachelor of Science
Associate of Applied Science
Associate of Applied Science
Associate of Science
SolarWinds Certified Professional (SCP), 2009 & 2012
CompTIA A+ Certification (A+), 1997