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Chef/lead Resume Example

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CHEF/LEAD
Professional Summary

Talented kitchen leader and team motivator successful at maintaining staff focus, efficiency and productivity in high-volume, fast-paced operations. Experienced with sourcing ingredients, controlling budgets and boosting restaurant profiles.

Accomplished professional experienced in cold calling and leads management. Successfully turns tough prospects into lucrative clients with persuasive communication skills and customer service expertise.

Goal-driven Sales Management professional bringing a proven track record of strategic business growth and product marketing. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement.

Work History
Company Name - Chef/leadCity, State05/2019 - Current
  • Aligned seasonal plans with ingredient availability and key area events for optimal promotions
  • Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
  • Oversaw grill, stove and oven and cleaned all equipment after every shift
  • Properly handled and stored food to eliminate illness and prevent cross-contamination
  • Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs
  • Created exciting dishes to draw in clientele and increase revenues
Company Name - Food Service DirectorCity, State04/2016 - 11/2018
  • Developed strategies to improve food service levels for busy facility handling 3 meals each day
  • Planned operations to effectively cover all needs while controlling costs and maximizing service
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Worked with qualified chef to diversify menu with new offerings
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
  • Maintained sound financial footing by overseeing department profit, loss and budgeting
  • Hired and managed all kitchen staff
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
  • Oversaw food preparation and monitored safety protocols
  • Purchased food and cultivated strong vendor relationships
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
  • Hired qualified staff to fill all dietary positions
  • Reduced food waste by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items
Company Name - Assistant Food Service DirectorCity, State10/2009 - 04/2018
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
  • Organized and oversaw food service training to educate employees on sanitation, food portions and customer service
  • Managed employees throughout preparation and service of 3 meals per day
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
  • Motivated staff to perform at peak efficiency and quality
Company Name - Assisant Food Service DirectorCity, State02/1990 - 01/2009
  • Worked with Food Service Director to resolve problems, improve operations and provide exceptional customer service
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Developed team communications and information for staff meetings
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Improved operations by working with team members and customers to find workable solutions
  • Created agenda, materials and communications for team meetings
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
Accomplishments
  • Recognized for my catering skills
Skills
  • Kitchen equipment operation and maintenance
  • Recipes and menu planning
  • Sanitation guidelines
  • Performance assessments
  • Payroll and scheduling
  • Forecasting and planning
  • Employee training and development
  • Food preparation and safety
  • Menu Planning
  • Fine-dining expertise
  • Order delivery practices
  • Hospitality service expertise
  • Budgeting
  • Food preparation
  • Food inventories
  • Service-driven sales
  • Promotional sales events
Education
06/1985Pottstown Senior High SchoolCity, StateHigh School Diploma
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Resume Overview

School Attended

  • Pottstown Senior High School

Job Titles Held:

  • Chef/lead
  • Food Service Director
  • Assistant Food Service Director
  • Assisant Food Service Director

Degrees

  • High School Diploma

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