, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Outgoing Hospitality Specialist with 9 years of experience in securing reservations and assisting guests to promote customer satisfaction. Talented at listening to guest preferences and providing speedy assistance. Successful in attracting repeat customers through friendly and helpful service.
Candidate seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success.
Skills
Budgeting and cost control
Waste control
Food and beverage pairing
Portion and cost control
Food preparation techniques
Company safety standards
Cleaning and sanitizing methods
Customer service oriented
Organizational skills
Critical thinking
Time management
Flexible
Reliable and trustworthy
Self-starter
Negotiation
Providing customer support
Communicating with clients
Multi-tasker
High-energy attitude
Experience
Chef, 03/2019 to 03/2020 University Of Wisconsin System – Milwaukee, WI,
Cleaned, sanitized and maintained food storage, preparation and serving areas.
Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
Monitored quality, presentation and quantities of plated food across line.
Trained kitchen workers on culinary techniques.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Checked stock deliveries for safety, quality and quantity.
Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
Incorporated customer recommendations and feedback to experiment with new dishes.
Prepared various local and seasonal specialties for boutique restaurant.
Considered seasonal product pricing and availability in development of promotional dishes and menu selections.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Waitress, 09/2015 to 03/2018 Healthcare Services Group – Branding Iron Addition, MT,
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Operated POS terminals to input orders, split bills and calculate totals.
Documented food orders and ran items to guest tables in dining room.
Deli Associate, 11/2013 to 08/2015 Caraluzzi's Markets – Danbury, CT,
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Cleaned utensils, dishes and glasses for customer use.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Operated cash register to accept and process cash, check, card and mobile payments.
Cashier, 06/2013 to 10/2014 Lkq – Chula Vista, CA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Received payments for products and issued receipts.
Education and Training
High School Diploma: , Expected in 06/2012 to South Broward High School - Hollywood, FL GPA:
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