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Chef/Cashier Resume Example

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CHEF/CASHIER
Work Experience
Chef/Cashier
March 2014 to January 2015 Eurest Dining － Brighton, CO

Supervise or coordinate activities of cooks or workers engaged in food preparation.

Prepare and cook foods of all types, either on a regular basis or for special guests or functions.

Demonstrate new cooking techniques or equipment to staff.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Compute and record totals of transactions.
Turbo Tax Technical Support Agent
December 2012 to April 2013 IBM － Boulder, Colorado
  • Provide answers to clients by identifying problems; researching answers; guiding client through corrective steps.
  • Improves system performance by identifying problems; recommending changes.
  • Provide customers with product and service information; manage and resolve customer complaints; research required information using available resources.
  • Document all call information according to standard operating procedures; complete call logs ;follow up with customers when necessary.
Lead Cashier
February 2011 to August 2012 Goodwill Industries － Thornton, Colorado
  • Direct and delegate the activities of the Customer Service / Volunteer staff to ensure complete and efficient customer service.
  • Observe daily the service provided by the customer service team to ensure for a customer experience that Act as financial center resource for customer service activity, answering questions and finding solutions to customer issues and financial center procedures; assist.
  • Being aware of daily sales targets and ensuring that the targets are met, checking the financial transactions of the store while ensuring that the store policies are upheld.
  • Supervising the stocking of goods, ensuring that the merchandise is replenished regularly and the store is never out of stock as well as ensuring that the store looks attractive by deciding the arrangement of merchandise in the store.
Administrative Assistant
September 2010 to January 2011 Concentra － Denver, Colorado
  • Concentra is a national health care company focused on improving America's health, one patient at a time.
  • I was hired to maintain all front office communications while greeting incoming clients; and being the first point of escalation.
  • I also answered incoming queries by phone and email (Outlook 2003 - 2007).
  • Selected Contributions: Answer telephones and transfer to appropriate staff member, meet and greet clients and visitors, create and modify documents using Microsoft Word, Excel and Power Point 2007.
  • Assisted the customer with any escalation concerns using my soft skills while leveraging internal data to supersede their expectations, needs and concerns.
  • Performed general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
  • Maintain hard copy and electronic filing system, and sign for and distribute UPS/Fed Ex/Airborne packages.
  • These sensitive documents were legal medical, insurance, Workman's comp documentations.
  • Researched, priced, and purchased office furniture and office supplies.
  • Setup and coordinate meetings with management.
  • Maintained and distributed staff weekly schedules.
  • Collect and maintain PC inventory using Microsoft Excel formulas.
  • Supported staff in assigned project based work - and other office daily duties as assigned.
  • Provided office orientation for new employees, new hire paperwork, collected legal HR documentation, and setup entertainment accommodations needed for company visitors and team building events.
Bartender
March 2003 to August 2008 Binkers Pub － Arvada, Colorado
  • Helped owners with construction, interior design of bar, attended occasional marketing strategy sessions, and followed through with proposed marketing plan.
  • Responsibilities included opening and closing the bar, inventory, occasionally made orders with distributors, following all alcohol and ID laws, and training new bartenders on these duties.
  • Provided excellent customer service and courtesy along with displaying a professional attitude at all times.
  • Management stressed a heavy focus on time management and attention to detail as well.
  • And set an example for co-workers by effectively displaying professionalism at all times.
Career Overview
Dedicated customer service agent with 10+ years of experience in multiple one solution environments. Consistently achieved outstanding service and excelled with customer satisfaction, customer relations, escalations, with sharp and concise decision empowerment. Also, improving soft skill sets to add value to the company business model. Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example to ensure the execution of all company policies, procedures, attendance adherence - and leveraged internal resources to maintain average call handling times with minimal escalations.
Educational Background
Diploma : 02/2010 Kaplan College － Denver, CO.
Medical Billing and Coding Training: Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss prevention, time management, leadership, performance assessment and food safety.
Skills

attention to detail, clerical, closing, client, clients, Customer Satisfaction, excellent customer service, Customer Service, documentation, email, faxing, filing, financial, focus, front office, HR, insurance, interior design, inventory, inventory control, team building, leadership, Teambuilding, legal, loss prevention, marketing plan, marketing strategy, Medical Billing, meetings, Microsoft Excel, Excel, Microsoft Office, office, Outlook, Power Point, Windows 7, Windows XP, Microsoft Word, policies, Coding, researching, research, Retail, safety, Sales, seminars, Supervising, Supervision, telephones, phone, time management

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Resume Overview

Companies Worked For:

  • Eurest Dining
  • IBM
  • Goodwill Industries
  • Concentra
  • Binkers Pub

School Attended

  • Kaplan College

Job Titles Held:

  • Chef/Cashier
  • Turbo Tax Technical Support Agent
  • Lead Cashier
  • Administrative Assistant
  • Bartender

Degrees

  • Diploma : 02/2010
    Medical Billing and Coding Training: Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss prevention, time management, leadership, performance assessment and food safety.

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