Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with Type cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational Language skills.
Forward-thinking professional offering more than Number years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven Type skills.
Friendly Cosmetologist with Number years of experience in Area of expertise care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.
Modern Cosmetologist with extensive knowledge of Technique and contemporary cosmetology trends. Skilled at working large events with up to Number people daily and maintaining long-term clients in spa or salon setting. Successful at comprehensive nail, hair and skin care plans.
Dedicated Performer with Number years of experience. Expert in Area of expertise with previous appearances in Type productions. Proven to memorize lines quickly and collaborate with others for best-in-class performances.
Creative Performer with Number years of experience. Superior history of engaging performance with knowledge of Type companies and Type productions. Dynamic and efficient worker with dedication to reliability and innovation.
Dynamic Performer proudly appearing in Type productions and showcasing talents in Skill and Skill. Lifelong creative artist with performance history in roles enabling people of all ages to embrace benefits of Type art.
Charismatic entertainer with natural ability for providing fun and exciting guest engagement. Displays outgoing personality and constructive humor that fosters safe and fun atmosphere while meeting venue objectives. Consistently delivers great experiences resulting in repeat customers and increased profits.
- Recipes and menu planning
- Made-to-order meals
- Steady food flows
- Effective communications
- Menu planning
- Vendor relations
- Problem-solving
- Hospitality service expertise
- Employee training and development
- Process improvements
- Baking and broiling skills
- Specialty cuisine
- New hire training
- Company quality standards
- Equipment Maintenance
- Budgeting
- Operations management
- Utensils and equipment
- Performance improvement
- Food inventories
- Fine-dining expertise
- Sanitation guidelines
- Performance assessments
- Payroll and scheduling
- Kitchen equipment operation and maintenance
- Food Spoilage Prevention
- Order Delivery Practices
- Food Preparation and Safety
- Team Leadership
- Budgeting and Cost Control
- Food Plating and Presentation
- Forecasting and Planning
- Signature Dish Creation
- Workflow Optimization
- Business Development and Planning
- Strategic Account Development
- Product and Service Sales
- Goals and Performance
- Sales processes
- Order management
- Strategic planning
- Marketing strategy
- Time management
- Vendor management
- Sales expertise
- Verbal and written communication
- Positive and upbeat
- Staff Management
- Trained in consumer marketing
- Account management
- Extensive personal network
- New Business Development
- Direct sales
- Analytical problem solver
- Coaching and mentoring
- Accomplished manager
- Decisive
- Empowers high-performing sales teams
- Solution selling
- Relationship building
- Sales operation
- Ability to install extensions
- Facials and makeup applications
- Esthetics
- Marketing familiarity
- Trend expert
- Texturizing services specialist
- Cosmetology
- Customer buying habits
- Outstanding client retention
- Hair maintenance expert
- Scalp treatments
- Customer consultation
- Lash and eyebrow maintenance
- Relationship building and management
- Washing and drying
- Networking expertise
- Up-selling
- Cutting
- Razor cutting expert
- Public speaking trained
- Good listening skills
- Customer Service
- Critical thinking
- Leadership
Eden Prairie, MN, 08/2016 - Current
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Generated employee schedules, work assignments and determined appropriate compensation rates.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Verified compliance in preparation of menu items and customer special requests.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Obtained fresh, local ingredients to lower grocery costs.
- Collaborated with other personnel to produce and modify menus and selections.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Oversaw grill, stove and oven and cleaned all equipment after every shift.
- Mentored kitchen staff at all levels to prepare each for demanding roles.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Collaborated with staff members to create meals for large banquets.
- Developed recipes and menus by applying understanding of market demand and culinary trends,
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
City, STATE, 11/2014 - Current
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
- Incorporated stage props to engage audience and create unforgettable moments.
- Performed themed sets and shows with minimal repetition to provide original content for returning guests.
- Remained in costume for extended periods for maximum performance effect.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Adapted to various performance styles to suit diverse audiences.
- Navigated through large crowds to sign autographs or pose for pictures at guest request.
- Practiced and rehearsed choreographed dance routines to result in flawless venue performances.
- Collaborated with other departments in facility to promote teamwork and heighten service quality.
- Played instruments honoring special musical requests to personalize guest experience.
- Received Timeframe coaching to refine skills and abilities resulting in Result.
- Created fun and animated skits aligned with company mission and values for guest enjoyment.
- Kept optimal physical conditioning to handle long periods of standing and wearing heavy, hot costume pieces.
- Maintained costumes and equipment in performance-ready condition by removing stains, repairing damage and replacing worn components.
- Toured independently and with Number bands to promote music.
- Mentored other Job Titles in new methods of performance.
- Toured in role of Job title with cast of Number actors for Number weeks.
- Developed and executed innovative strategies for revitalizing entertainment programs.
- Held special one-on-one sessions with fans and attended charity events to capitalize on diverse promotional strategies.
- Focused on keeping customers engaged, happy and comfortable during Type events.
- Delighted audience members by using diverse cheers, dance routines and personal contact sessions after events.
- Gave fans positive experiences and good memories by staying in character throughout events and photo sessions.
- Developed funny and positive answers to fan questions with special emphasis on entertaining children.
City, STATE, 07/1989 - Current
- Studied effects of techniques on body, skin and hair to determine most beneficial services.
- Offered input into research, development and implementation of new services to advance professional product lines.
- Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Initiated and engaged clients in conversations as part of personalized service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair, makeup and nails for customers for special events and occasions.
- Offered professional cuts, color services and extensions to salon customers.
- Performed manicures, pedicures, paraffin wax treatments and full nail sets.
- Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
- Introduced salon to alternative hair therapies involving natural products to bring in new clients.
- Used scissors, trimmers, clippers, razors and brushes on over Number customers with Number% customer satisfaction rate.
- Answered phone calls and emails to schedule client appointments.
- Kept detailed records of customer information and services provided to increase return customers by Number.
- Styled hair for large events such as annual fashion shows and special hair expos.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
City, STATE, 08/2016 - 01/2018
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Completed daily cold calling and outreach to build sales pipeline.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Escalated concerns or advanced problem calls to management staff.
- Trained and mentored new telemarketers on best practices, communication strategies and performance standards.
- Recorded contact information of customers and potential customers in internal database.
- Troubleshot problems for callers and helped independently resolve common issues.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
- Attained $Number in sales targets on monthly basis.
- Generated minimum of Number new leads each day
- Made average of Number outbound and inbound calls per day.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Set up appointments with interested customers according to schedule availability.
- Overcame objections using friendly, persuasive strategies.
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School Attended
- Technology Center of DuPage
- Culinary Academy of Las Vegas
Job Titles Held:
- Chef
- Entertainer
- Advanced Cosmetologist
- Telemarketing
Degrees
- Cosmetology License
- Certificate
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