Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Portion and cost control
Waste control
Food preparation techniques
Budgeting and cost control
Banquets and catering
Regulatory compliance
Food and beverage pairing
Meal preparation
Verbal and written communication
Customer service oriented
Pantry restocking
Company safety standards
Dish preparation
Resource management
Kitchen equipment and tools
Cleaning and sanitizing methods
Grilling and deep frying skills
Experience
Chef, 08/2021 - Current The Waters Senior Living – White Bear Lake, MN,
Monitored quality, presentation and quantities of plated food across line.
Trained kitchen workers on culinary techniques.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
Incorporated customer recommendations and feedback to experiment with new dishes.
Researched, developed and introduced menu concepts with creation of new recipes.
Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
Considered seasonal product pricing and availability in development of promotional dishes and menu selections.
Cleaned, sanitized and maintained food storage, preparation and serving areas.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Checked stock deliveries for safety, quality and quantity.
Remained attentive to detail and committed to accurate and thorough responses to expressed culinary and service needs.
Worked cross-functionally with recipe development, operations and creative teams on implementation of new ingredients, menu timelines and product launches.
Prep Cook/Dishwasher, 10/2016 - 03/2020 Miller's Ale House – Allentown, PA,
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Grilled and deep fried various foods from meats to potatoes.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Replenished food items from inventory and rotated ingredients.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Precooked garnishes for later use to top off fresh dishes.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Park Attendant, 09/2014 - 03/2016 Harnett County, North Carolina – Lillington, NC,
Cleaned and maintained public areas, including restrooms, washed windows, unplugged drains, changed light bulbs, removed snow and collected trash and litter.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Collaborated with peers to deliver consistent service and promote customer retention.
Educated patrons on facilities, entertainment options and rules and regulations.
Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
Park Attendant, 09/2013 - 08/2015 Harnett County, North Carolina – Lillington, NC,
Greeted guests and explained park facilities and services available for public use, answered questions, gave directions, resolved visitor complaints and maintained good public relations.
Cleaned and maintained public areas, including restrooms, washed windows, unplugged drains, changed light bulbs, removed snow and collected trash and litter.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Education and Training
High School Diploma: , Expected in 05/1984 - North Providence High School - North Providence, RI GPA:
Culinary Arts: Culinary Arts And Hospitality, Expected in 03/2021 - Florida Technical College - Orlando, FL GPA:
Certifications
ServSafe License - 2020
Dietary Management Training - 2020
Certified Culinary Chef, Valencia College - 2021
Accredited Member, Culinary Institute of America - 2020
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