Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Skilled Retail Sales professional with 4 years of experience in Retail sales environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

  • Sanitation guidelines
  • Food plating and presentation
  • Problem-solving
  • Effective communications
  • Steady food flows
  • Company quality standards
  • Performance improvement
  • Utensils and equipment
  • Product and service sales
  • Sales expertise
  • Store opening and closing
  • Product promotions
  • Loss prevention
  • Cash register operation
  • Cash Handling
  • Customer service
  • Team building
  • Communications
  • Problem resolution
  • Refunds and exchanges
  • Cash drawer management
  • Stocking and replenishing
  • Credit card processing
  • Customer assistance
  • Payment collection
  • Bagging and packaging
  • Product restocking
  • Cash balancing
  • Cleanliness
  • Price changes
  • Money handling
  • Bagging assistance
  • Currency counting
  • Guest inquiries
  • Order taking
  • Product knowledge
  • Payment accepting
  • Bilingual in spanish
Work History
Chef, 06/2019 - Current
San Antonio Zoo Olmos Park, TX,
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
  • Properly handled and stored food to eliminate illness and prevent cross-contamination.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained well-organized mise en place to keep work efficient and consistent.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Oversaw grill, stove and oven and cleaned all equipment after every shift.
Cashier, 05/2018 - 02/2019
Sims Metal Lavergne, TN,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Worked with managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Sales Associate, 07/2016 - 01/2019
Moonfare Luxemburg, WI,
  • Maintained records related to sales, returns and inventory availability.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared cash deposits up to $3,000 with zero discrepancies.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Educated customers on promotions to enhance sales.
Retail Sales Associate, 07/2016 - 03/2017
Comoto Wichita, KS,
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Stocked merchandise each hour, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Generated brand awareness and positive product impressions to increase sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Performed stocking and informed management of low inventory quickly.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Greeted customers entering store and promoted sales or special programs.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Skilled using cash register including processing sales discounts and refunds.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers by answering questions and fulfilling requests.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Educated customers on promotions to enhance sales.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Used POS system to process sales, returns, online orders and gift card activations.
High School Diploma: , Expected in 07/2017
Coconut Creek High School - Coconut Creek, FL

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School Attended

  • Coconut Creek High School

Job Titles Held:

  • Chef
  • Cashier
  • Sales Associate
  • Retail Sales Associate


  • High School Diploma

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