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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Websites, Portfolios, Profiles
  • https://www.LinkedIn.com/in/Jessica-Claire
  • https://www.Facebook.com/Jessica.Claire
Professional Summary

Forward-thinking professional offering more than 10 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven Leadership and communication skills.

Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with Cajun cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational skills.

Enthusiastic regional Director eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of organisational goals and and personnel training in Efficient operational techniques. Motivated to learn, grow and excel in the business sector.

Accomplishments
  • Recognized for Employee of the Month
  • Reduced food costs by 18% by sourcing and securing new Purceyor of proteins and fresh produce .
  • Resolved product issue through consumer testing.
  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Workflow Optimization
  • Forecasting and Planning
  • Budgeting and Cost Control
  • Team Leadership
  • Food Preparation and Safety
  • Order Delivery Practices
  • Payroll and scheduling
  • Performance assessments
  • Recipes and menu planning
  • Food inventories
  • Effective communications
  • Operations management
  • Equipment Maintenance
  • Vendor relations
  • Budgeting
  • Employee training and development
  • New hire training
  • Performance improvement
  • Process improvements
  • Problem-solving
  • Hospitality service expertise
  • Company quality standards
  • Fine-dining expertise
Work History
Chef, 06/2016 to 06/2021
Stonerise Healthcare Llc Keyser, WV,
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Collaborated with staff members to create meals for large banquets.
  • Generated employee schedules, work assignments and determined appropriate compensation rates.
  • Collaborated with other personnel to produce and modify menus and selections.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Mentored kitchen staff at all levels to prepare each for demanding roles.
  • Maintained well-organized mise en place to keep work consistent.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Oversaw grill, stove and oven and cleaned all equipment after every shift.
  • Obtained fresh, local ingredients to lower grocery costs.
  • Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Server, 12/2020 to 04/2021
Bass Pro Shops Sun Prairie, WI,

Trained incoming staff on restaurant practices and procedures.

  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Asked customers for feedback, solved problems, provided additional items and Assessed needs throughout meal.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Casual-dining restaurant while maintaining calm, professional demeanor.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Regional Director, 06/2020 to 10/2020
Acadia Healthcare Inc. Wichita, KS,
  • Promoted company by giving exciting and dynamic presentations to customers.
  • Produced 5 reports per week to analyze job performance against team goals.
  • Attended weekly meetings with General Director to discuss and optimize strategies.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Implemented recovery team plan, clarified roles of members and introduced new processes to boost quality across all departments.
  • Aligned operations with client goals by automating Case management platform
  • Interviewed, supervised and motivated 8 staff members to achieve optimal productivity.
  • Improved performance management system and introduced Case management program to develop future leaders.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Education
Bachelor Science And Business Administration : Accounting, Expected in 12/2020
to
Tennessee Technological University - Cookeville, TN
GPA:
Associate Of Science Business Administration : Business , Expected in 05/2021
to
Walters State Community College - Morristown, TN
GPA:

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Resume Overview

School Attended
  • Tennessee Technological University
  • Walters State Community College
Job Titles Held:
  • Chef
  • Server
  • Regional Director
Degrees
  • Bachelor Science And Business Administration
  • Associate Of Science Business Administration