Check-In Clerk Resume Example
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CHECK-IN CLERK
Summary
- Over 10 years highly successful professional experience in working in a medical office
- Proven ability to excel in stressful environments and open to shifts works
- Self-motivated, proactive,confident in making independent decisions
- Hardworking,very reliable,trustworthy,peoples person
Skills
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Experience
Us Logistics Solutions, Inc. | Medley , FLCheck-In Clerk03/2019 - Current
- Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Dispersed incoming mail to correct recipients throughout office.
- Routed agreements, contracts and invoices through signature process.
- Maintained positive working relationship with fellow staff and management.
- Served as central point of contact for all outside vendors needing to gain access to building.
- Answered approximately [Number] phone calls daily and pleasantly welcomed visitors to office.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Kennametal | Traverse City , MIInventory Clerk03/2019 - Current
- Managed weekly inventory and supply tracking, noting items requiring reorder.
Osf Healthcare | Bethalto , ILMedical Records Clerk 01/2012 - 02/2019
- Pulled patient charts for upcoming appointments.
- Followed-up with insurance companies and individuals to resolve discrepancies.
- Kept department clean, organized and professional.
- Obtained information by contacting appropriate personnel or patients.
- Purged outdated files.
- Disseminated information to correct department, individual or outside location.
- Scanned incoming documentation.
- Observed confidentiality and safeguarded all patient-related information.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
- Pulled patient records and transferred information to appropriate parties.
- Logged all requests for medical records into spreadsheets.
Norsk Hydro Asa | Montreal , CAFront Desk Receptionist01/2012 - 02/2018
- Operated multi-line switchboard for busy office and routed incoming calls to correct individuals.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Conducted patient intake interviews to collect medical information and insurance details.
- Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Updated group medical records and technical library to support smooth office operations.
- Took messages from patients and promptly relayed to appropriate staff.
- Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Informed patients of financial responsibilities prior to rendering services.
- Greeted callers with enthusiasm, answering all phone calls by second ring.
- Handled all office supply ordering including ink cartridges, toner and paper
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
- Observed strict HIPAA guidelines at all times according to company policy.
- Straightened up the waiting room so that it remained neat and organized.
- Processed patient payments and scanned identification and insurance cards.
- Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
- Answered multi-line phone system and directed callers to requested personnel and departments.
Education and Training
Seagul | CityHigh School Diploma
Refernces
Seagull
(954)515-2345
Angie Campbell
(239)204-0816
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Resume Overview
School Attended
- Seagul
Job Titles Held:
- Check-In Clerk
- Inventory Clerk
- Medical Records Clerk
- Front Desk Receptionist
Degrees
- High School Diploma
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