Bilingual individual with expertise in crisis intervention and stress management, assisting others with spiritual needs and handling administrative tasks. Confident Chaplain Assistant with friendly outlook and strong understanding of current technologies and integration strategies.
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and paying attention to detail.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
Proficient in [Software]
Worship participation
Spiritual guidance
Daily and weekly devotions
Stress management assistance
Data entry
Materials preparation
Records management
Interdenominational networking
Inspirational leadership
Equipment Operation
Customer Service
MS Office
Team Management
Business Operations
Communications
Billing Adjustments
Inventory management
Administrative support
Operational Improvement
Project Organization
Planning and Coordination
Stock Rotation
Sales monitoring
Staff development
Customer rapport
Customer relations
Inventory control
Multi-line telephone skills
Meticulous and organized
Recordkeeping and bookkeeping
Multitasking ability
Flexible
Multitasking and prioritization
Experience
Chaplain, 06/2019 to 01/2020 Banner Health – Fort Collins, CO,
Delivered high level of spiritual guidance, emotional support and practical assistance to residents, loved ones and employee teams.
Provided pastoral assistance and support to people in need and loved ones during crisis situations.
Gathered information and prepared materials for use in daily devotions, prayer meetings and Bible studies.
Utilized understanding of crisis intervention and stress management to support others in emergency situations.
Collaborated closely with individuals to better understand unique issues and determine appropriate levels of involvement to meet spiritual needs.
Supervised office and managed all records and files for chaplain.
Handled emotionally disturbing situations.
Carried out organization mission by planning the needs of Gypsy kids in poor villages from Romania , and working with organizations leaders from Romania.
Searching for financial founders and presenting the needs of the children.
Communication through emails and Social Media about the Status of the Ministry, with our collaborators.
Receptionist, 12/2017 to 12/2018 St. Catherine Of Siena – Port Jefferson Station, NY,
Met incoming visitors with professional approach and provided friendly, knowledgeable assistance.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Sorted incoming mail and directed to correct personnel each day.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Took accurate messages for staff and management to facilitate open and speedy communication.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Kept reception area clean and organized to offer positive first impression to every visitor.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Maintained daily calendars, set appointments with clients and planned daily office events.
Provided information to callers and drafted office emails.
Managed [Number]-line system to handle more than [Number] incoming calls per day.
Answered calls to help over 50 customers each day.
Assisted 40-50 visitors per day by directing to appropriate personnel and answering average of 50 calls and emails daily.
Worship Leader, 01/2015 to 01/2016 First United Methodist Church – Gainesville, FL,
Put together lyrics presentations for congregation and performers.
Chose songs and organized materials for every worship service.
Brought attention to youth ministry contributions through congregational awareness initiatives, in poor villages.
Created agendas and communication materials for team meetings.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members to find workable solutions.
Leading worship for the Chapel.
Assistant Secretary, 01/2014 to 08/2014 Waukegan Public School District 60 – Waukegan, IL,
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Planned and prepared workflow schedules, delegating tasks for 5-member team.
Completed inventory audits to identify losses and project future demands.
Delegated daily tasks to team members to optimize team productivity.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Education and Training
Marketplace Ministry, : , Expected in 12/2018 Christ For The Nations Institute - Dallas, TX, GPA:
Advanced Biblical Studies: , Expected in 09/2014 Christ For Romania - Cluj-Napoca, Romania, GPA:
High School Diploma: , Expected in 06/2011 National Music College "Dinu Lipatti" - Bucharest, Romania, GPA:
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