certified trainer resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
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Professional Summary
Passionate Trainer with extensive knowledge of Customer Service/Cook training with proven success of working with day to day customers and trainees. Friendly and reliable offering unmatched customer service and Professionalism. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping with customers complaints. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail oriented nature. Punctual, honest and reliable. Satisfies customers with exceptional service. Use slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Well organized and dependable with unparalleled dedication to team success, business operation and customer loyalty.
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Skills
Multitasking
Problem Solving
Time management
Leadership
interpersonal skills
Role Playing
Safe Food Handling Practices
Collaborative teamwork skills
Management Consultation
Group Discussion Facilitation
Work History
Certified Trainer, 10/2020 to Current Albany International Corporation – Rochester, NH,
Skills
- Problem Solving skills
- Customer focused
- Communication
- Management skills
- Technology
- Organizational skills
- Collaborative teamwork skills
- Cash Handling
- Customer Service ( Professional speaking )
Duties
Provide crew members the guidance and leadership to meet the Canes Standards.
Operate cooking equipment, deep fryers and grills.
Communicate with customers regarding orders, complaints, questions and comments.
Notify kitchen and drive thru of shortages and special orders.
Provide a Positive experience for customers in a fast food/restaurant that specializes in fast service.
Expo & Prep
Provide relevant information and resolve customer complaints.
Cashier & Cook
Open & Close shifts
Sales Associate, 06/2020 to 01/2022 Trilogy Health Services – Kalida, OH,
Skills
- Product Knowledge
- Merchandising
- Organization
- Customer Service skills
- Persuasion
- Empathetic attitude
Duties
Provided positive first impressions to welcome existing, new and potential customers.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding products and proper care for merchandise.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
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