certified surgical technologist resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Seasoned certified surgical technologist III with more than five years of success in supporting surgeons during wide range of surgical procedures. Proficient in quickly setting up and breaking down surgical suites for assigned cases to sustain patient flows. Motivated nursing school graduate who strives on passing the NCLEX to become a motivated registered nurse in the operating room at Shawn Jenkins Childrens Hospital.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/2019 to Current
Certified Surgical Technologist Wellstar Health System Dallas, GA,
  • Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
  • Maintained reusable surgical instrumentation and equipment, including decontamination, cleaning, sterilizing, storing and distributing.
  • Counted sponges, needles and instruments before and after operation.
  • Collaborated with vendors and service providers to coordinate required services and equipment.
  • Addressed patient bleeding and applied sterile dressings to close wounds.
  • Operated or monitored lights, machines or equipment to support proper operation.
  • Prepared, cared for and disposed of tissue specimens taken for laboratory analysis.
  • Maintained surgical areas and oversaw inventory management.
  • Provided technical assistance to surgeons, surgical nurses or anesthesiologists.
  • Assessed procedure requirements and procured appropriate equipment and tools.
  • Maintained proper sterile field during surgical procedures.
  • Cleaned and restocked operating room, gathering and placing equipment and supplies.
  • Laid out all instruments, supplies and tools as directed by surgeons.
  • Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
  • Recounted surgical instruments and supplies at end of operation, eliminating chance of items left inside patient.
  • Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
10/2016 to 01/2018
Operations Manager Tory Burch Greenwich, CT,
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Enforced federal, state, local and company rules for safety and operations.
  • Tracked and replenished inventory to maintain par levels.
  • Built strong operational teams to meet process and production demands.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Collaborated with board of directors to determine mission and values and plan for short and long-term goals.
  • Responded to information requests from superiors, providing specific documentation.
  • Managed scheduling, training and inventory control.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Presented performance and productivity reports to supervisors.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Measured and reviewed performance via KPIs and metrics.
  • Conducted employee observations and documented findings.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Guided employees on understanding and meeting changing customer needs and expectations.
05/2016 to 10/2016
Store Manager Tmx Finance Family Of Companies Florissant, MO,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Updated and maintained store signage and displays.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Managed inventory tracking and physical inventory counts to minimize loss.
09/2014 to 04/2016
Assistant Manager Tapestry, Inc. Marysville, WA,
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Completed inventory audits to identify losses and project demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education and Training
Expected in 12/2019 to to
Associate of Science: Surgical Technology
Anne Arundel Community College - Arnold, MD
  • [Award] Recipient Cum Laude
Expected in 05/2015 to to
Bachelor of Science: Health Sciences
Towson University - Baltimore, MD
  • 2014,2015 - Dean's List
  • 2013-2015 - Honor Roll
Expected in to to
Associate of Science: Nursing
ECPI University - Charleston,SC,

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Resume Overview

School Attended

  • Anne Arundel Community College
  • Towson University
  • ECPI University

Job Titles Held:

  • Certified Surgical Technologist
  • Operations Manager
  • Store Manager
  • Assistant Manager


  • Associate of Science
  • Bachelor of Science
  • Associate of Science

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