Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
To continuously enrich my experience by working in field to improve my business skills. To be successful in any career taken on as well as able to create a better quality of work standards and ethics in the company around me. Certified Senior Pharmacy Technician with four and a half years' work at a leading national drugstore chain. Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times. Office Assistant with four years of experience in a Real Estate environment. Demonstrated ability to provide exceptional support and service for a broad-range of staff and clients. Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability. Motivated self-starter with project planning experience who is committed to quality assurance in all aspects of work. I pride myself in having flexibility in scheduling and to be able to focus time and attention to creative presentations in advertising, marketing, and general business.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Certified Senior Pharmacy Technician Walgreens Conroe, TX,
  • Properly filled and dispensed an average of 450 prescriptions per day.
  • Hand counted control medications, measured liquids and reconstituted antibiotics.
  • Input and track new patient profiles and prescriptions into medication input software system.
  • Effectively resolved third party claim rejections and other issues.
  • Verified patient data and billing information based on HIPAA standards and regulations.
  • Provide excellent customer service and provide answers to client questions within set standards.
  • Worked closely with pharmacists to assure accurately dispensed medication.
  • Reconstituted oral liquids.
  • Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.
  • Managed drug and supply inventories.
  • Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving via Amerisource Bergen.
  • Greeting new patients and clients in a timely fashion and assisted them in explanations of insurance benefits.
  • Train all new Pharmacy employees to follow Walgreens standards, HIPAA policies and professionalism.
  • Communicates directly with providers and third party administrators via telephone, fax, and email.
  • Efficiently maintaining multi line phone systems in a friendly, productive manner.
  • Communicated with all customers and staff in a pleasant and timely fashion.
  • Directed operations to increase efficiency and minimize patient wait times.
  • Helped achieve pharmacy business objectives by increasing sales.
Receptionist, Office Assistant, Transaction Coordinator CENTURY 21 Compton Realty City, STATE,
  • Follow transactions from contract until closing making sure they are closed in a timely matter resolving all issues that may arise including but not limited to speaking with Loan Officers and Inspectors.
  • Knowledge of basic MLS training and input.
  • Attain aggressive sales goals by turning phone inquiries as well as meeting and greeting walk-in inquiries into leads for home and property sales with resident agents by collecting data and providing proper information to potential clients at time of service.
  • Entering data from days showing, inquires, and sales into internet applications.
  • Meets or exceed sales goals.
  • Use effective sales and multi-line telephone techniques to solidify and build client relationships.
  • Provide excellent customer service and provide answers to client questions within set standards.
  • Promoted to assistant/transaction coordinator for 5-7 agents.
Line cook, Server Sirianno's Sandwich Shop And Deli City, STATE,
  • In charge of food preparation and quality control.
  • Supervising staff on premises.
  • Trained all new personnel upon onboarding.
  • Answer multi-line phone system for inquires about orders.
  • Prepared and oversaw to go and pick up orders as well as coordination of delivery.
  • Diffused any quality disputes or complaints that may have arisen with customers.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Licenses Certified Pharmacy Technician - July 26, 2010 Certification No.
  • 5301-0701-0125-958 Registered Pharmacy Technician - October 22, 2010 License No.
  • RPT 33838.
Expected in 1 2004
Associate: Art
South Florida Community College - Avon Park, FL
Art I have not yet finished my degree and would like to go back to school to finish.
Expected in 1 2002
Lake Placid High School - Lake Placid, FL
basic, benefits, billing, closing, oral, client, clients, excellent customer service, delivery, email, fashion, fax, Filing, Insurance, internet applications, Inventory management, inventory, managing, Microsoft Office products, multi-line telephone, personnel, phone system, phone systems, pick, policies, processes, speaking, purchasing, quality, quality control, receiving, sales, Supervising, Technician, telephone, phone, Employee training

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Resume Overview

School Attended

  • South Florida Community College
  • Lake Placid High School

Job Titles Held:

  • Certified Senior Pharmacy Technician
  • Receptionist, Office Assistant, Transaction Coordinator
  • Line cook, Server


  • Associate

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