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certified reciprocal alcohol and drug counselor resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Friendly and engaging counseling professional offering 17 years of experience working with Dual-Diagnosed and various age groups. Skilled in team management and clinical supervision for interns and unlicensed practitioners. Passionate about providing support and resources for patients with substance abuse issues.

Dedicated recovery professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced CEO with over 20 years of experience in SALES. Excellent reputation for resolving problems and improving customer satisfaction.

Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level 100 percent position in Perplexed environment. Ready to help team achieve company goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Enthusiastic counselor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Recovery process and implementing the 12 steps recovery plan and training in compassionate, yet firm guidance. Motivated to learn, grow and excel in whatever skill is necessary and beyonf.

Ambitious, career-focused job seeker, anxious to obtain an entry-level of 100perceny position to help launch career while achieving company goals.

Accomplishments
  • Achieved incorporating the twelve steps recovery program into my own life by completing the twelve steps of recovery on a continuous basis and offering help to other recovering individuals with accuracy and efficiency.
Skills
  • Individual counseling
  • Clinical assessment
  • Crisis Intervention
  • Goal Setting
  • Clinical Documentation
  • Conflict resolution
  • Responsible
  • Critical thinking
  • Teamwork
  • Type software proficiency
  • Multitasking abilities
  • Basic math
  • MS Office
  • Customer Service
  • Compassion
  • Interpersonal Communication
Work History
05/2007 to Current
Certified Reciprocal Alcohol and Drug Counselor United Way Of America New Haven, CT,
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Facilitated group and individual therapy in outpatient setting.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Utilized direct and precise behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
02/2001 to Current
CEO Cache Creek Casino Resort Brooks, CA,
  • Spearheaded product line diversification to achieve 100% increase in revenue and penetrate wider markets.
  • Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Led strategic and business initiatives to successfully grow revenue in areas such as Advertising and production.
  • Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
01/2000 to Current
Waitress Cracker Barrel Restaurant City, STATE,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Prepared specialty desserts for customers for special occasions.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
Education
Expected in 09/1981 to to
Graduated 6th Grade: Math, Reading, Writing And Spelling
Crawfordsville Elementary - Crawfordsville, AR,
GPA:
Expected in 05/1994 to to
Obtained High School Diploma: Computer 1, And 2, OTL, Algebra, Honor's English,
Marion High School - Marion, AR
GPA:
Expected in 09/2011 to to
: Three Semesters of Psychology
Mid-South Community College - ,
GPA:

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Resume Overview

School Attended

  • Crawfordsville Elementary
  • Marion High School
  • Mid-South Community College

Job Titles Held:

  • Certified Reciprocal Alcohol and Drug Counselor
  • CEO
  • Waitress

Degrees

  • Graduated 6th Grade
  • Obtained High School Diploma

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