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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Accomplished and energetic CPT/Medical Assistant with a solid history of achievement in the medical field. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Front/Back Office, Phlebotomy, and CPR Certified.

Experienced Phlebotomist bringing 10+ years of experience. Expert in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques.

Skills
  • Written and Verbal Communication
  • Proper Storage Procedures
  • Decision Making
  • Instrument Sterilization
  • Sanitation and Sterilization
  • Specimen Collection
  • Electronic Medical Record Software
  • Sample and Form Matching
  • Blood Culturing
  • Vacuum Tube and Syringe Use
  • Biohazard Policy Compliance
  • Medical Records Maintenance
  • Patient Relations
  • Butterfly Venipuncture
  • Tray Organization
  • Fluid and Tissue Disposal
  • Sharps Collection
  • Drawing Blood
  • HIPAA Compliance
  • Coordinating Drug Refills
  • Multitasking and Prioritization
  • Procedure Assistance
  • Wound Care
  • Operating EKG Equipment
  • Documentation Procedures Expert
  • Clear Communication
  • Advanced Anatomy Knowledge
  • Professional Bedside Manner
  • Diagnostic Testing
  • Proper Sterilization Techniques
  • Check-In and Check-Out Procedures
  • Wound Care and Irrigation
  • Multi-line Telephone System Operation
  • Cleaning and Organizing
  • Appointment Scheduling
  • X-Ray Processing
  • Examination Preparation
  • Venipuncture and Phlebotomy
  • Medication Administration
  • Charting Expertise
  • Patient Skin and Nail Care
  • Understands Medical Procedures
Experience
11/2010 to Current
Certified Phlebotomy Technician-Medical Assistant Arthrex, Inc. Torrance, CA,
  • Blood draws.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Performed general administrative tasks to support radiology department.
  • Performed diagnostic imaging procedures by operating x-ray, magnetic resonance imaging and computed tomography scans.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Interacted with patients to gather and record data prior to blood draws.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Built trust and minimized patient discomfort during phlebotomy procedures.
  • Interviewed patients and documented details to update and file paperwork.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Casting and plastering technician.
10/2009 to Current
IHSS Care Provider IHSS Public Authority City, STATE,
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Tracked and reported clients' progress based on observations and conversations.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Assisted with client personal care needs to foster independence and well-being.
  • Managed patient transportation and appointment scheduling.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Improved patient outlook and daily living through compassionate care.
10/2009 to 11/2019
Certified Phlebotomy Technician Medical Assistant Dr Ramchandra Ayyagari M.D. City, STATE,
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Answered appointment calls to streamline office operations.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
04/2006 to 07/2008
Medical Assistant Family Planning Associates City, STATE,
  • Assisted oral surgeon by preparing surgical area ahead of time so that procedures could take place.
  • Transported patients to holding area to prepare for operating procedures.
  • Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures.
  • Took part in surgical procedures by assisting oral surgeon.
  • Counted and recorded sponges, instruments and needles at beginning and end of surgical procedures.
  • Addressed patient bleeding and applied sterile dressings to close wounds.
  • Held instruments and quickly handed to surgeon during procedures.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Educated patients about medications, procedures and physician's instructions.
Education and Training
Expected in
CPR-AED: Basic Life Support
American Heart Association - Bakersfield, CA
GPA:
Expected in
Certified Phlebotomy Technician I: Anatomy
Clinical Training Institute - Bakersfield, CA
GPA:
Expected in
Medical Assistant Certificate Of Completion:
Maric College - ,
GPA:
Expected in
High School Diploma: General
South High School - Bakersfield, CA
GPA:
Nursing Assistant : Nursing
Expected in
Nursing Assistant Certificate Of Completion:
Regional Occupational Center - ,
GPA:

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Resume Overview

School Attended

  • American Heart Association
  • Clinical Training Institute
  • Maric College
  • South High School
  • Regional Occupational Center

Job Titles Held:

  • Certified Phlebotomy Technician-Medical Assistant
  • IHSS Care Provider
  • Certified Phlebotomy Technician Medical Assistant
  • Medical Assistant

Degrees

  • CPR-AED
  • Certified Phlebotomy Technician I
  • Medical Assistant Certificate Of Completion
  • High School Diploma
  • Nursing Assistant Certificate Of Completion

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