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Certified Phlebotomist/Patient Care Technician Resume Example

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CERTIFIED PHLEBOTOMIST/PATIENT CARE TECHNICIAN
Professional Summary
Service-Driven Certified Phlebotomist/Patient Care Technician (PCT) Certified Phlebotomist backed by eight years of experience within hospital and blood-bank settings. Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. Possess excellent patient-relations skills - known for having a gentle touch and the ability to alleviate patient anxieties. Academic preparation includes Medical Assisting Diploma, 4.0 GPA, specialized training in strategic planning, organizational development, managing organizational behavior and certification in Time Management.
Licenses
CPR Certification
Skill Highlights


  • Customer Service & Allegiance Venipuncture & Capillary Puncture Vital
  • Signs, BNP, Blood Glucose
  • Strong Communication Skills Blood Collection & Handling Safety Research
  • Study Protocols
  • Complex Problem Solving
  • Equipment & Chart Maintenance
  • Patient & Donor Care
  • Patient Education Specimen Processing & Storage HIPPA Training
  • Team Building & Leadership Legal & Regulatory Compliance CPR/ Infant,
  • Child CPR; A&D
  • Quality Assurance & Controls
Professional Experience
Certified Phlebotomist/Patient Care Technician
October 2007 to August 2014
Providence Hospice - Atlanta, Georgia
  • Used venipuncture, finger sticks and heel sticks collects blood from patients within hospital and blood-bank settings.
  • Greeted patients in diagnostic center and insures that they have met pre-phlebotomy requirements.
  • Performed therapeutic phlebotomy procedures including vital signs.
  • Responded to inquiries from Administration, Patients, and Physicians.
  • Assisted with collection and documentation of patient screenings.
  • Adhered to infection control practices.
  • Performed clerical duties in support of the program.
  • Assisted in ordering, cleaning, inspecting and storage equipment and supplies.
  • Performed EKGs as assigned.
  • Collected specimens and completed related computer entry.
  • Performed all tasks while providing excellent customer service and with a team approach.
Collection Tech II
September 2006 to May 2007
American Red Cross - Cleveland, Ohio
  • Completed and submitted clinical documentation in accordance with agency guidelines. Demonstrated excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services.
  • Performed all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.
  • Complied with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines.
  • Performed whole blood collection procedures (allogeneic, autologous, directed, therapeutic.
  • Performed donor health history screening procedures.
  • Performed phlebotomy functions within blood donor center as well as mobile blood-bank units.
  • Eased donors' stress and made the experience as comfortable as possible, which attracted a steady stream of repeat donors.
Patient Care Tech
April 1999 to November 2005
Private Duty - Cleveland, Ohio
  • Collected urine and fecal samples. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Assisted with adequate nutrition and fluid intake. Monitored patient condition by observing physical and mental condition, intake and output, and exercise.
  • Supported patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.
  • Assisted patients by providing personal services, such as, bathing, dressing, and grooming.
  • Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
  • Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping.
  • Maintained a safe, secure, and healthy environment by following industry standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards.
Education and Training
Diploma : Medical Assitant, 2006Remington College - Cleveland, Oh, United States
Skills
Clerical skills, Strong Communication Skills, CPR, excellent customer service, Customer Service, documentation, EKGs, image, infection control, inspecting, laundry, Team Building, Leadership, Legal, Regulatory Compliance, serving meals, Occupational Safety, bathing, phlebotomy, policies, Problem Solving, Protocols, public relations, Quality, Quality Assurance, Research, Safety, teaching, Venipuncture, vital signs, Vital Signs
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Providence Hospice
  • American Red Cross
  • Private Duty

School Attended

  • Remington College

Job Titles Held:

  • Certified Phlebotomist/Patient Care Technician
  • Collection Tech II
  • Patient Care Tech

Degrees

  • Diploma : Medical Assitant , 2006

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