Certified Pharmacy Technician Tech 3 resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dependable Certified Pharmacy Technician effective in managing day to day operations. Successful in encouraging team members to work efficiently. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work. Proven track record and success in building strong relationships with staff, management, nurses and other healthcare providers. Detail-oriented with a commitment to maintaining a high level of excellence. I pride myself on my work and teach my staff to strive for the best. I am always looking for ways to improve or streamline processes to best suit the needs of the department, hospital, and patients.

  • Trains new pharmacy technicians on pharmacy policies, procedures, and best practices.
  • Collaborates with the implementation of new drug dispensing/inventory machines (Omnicell/Pyxis)
  • Achieved Pharmacy Tech 3 by completing Pharmacy Tech 2 with accuracy and efficiency.
  • Detail-Oriented
  • Dependable
  • Time Management
  • Employee Training
  • Solving Staffing and Scheduling Problems
  • Answering and Routing Calls
  • Prescription Filling and Labeling
  • Relationship Building with co workers
  • New Employee Training
  • Being a Role Model for staff and Leading by Example
Work History
Certified Pharmacy Technician- Tech 3, 11/2003 to Current
Ga MedgroupRome, GA,
  • Answers incoming phone calls and address questions from nurses and healthcare providers.
  • Solve patient or staff problems in-person or over telephone by providing assistance with placing orders, navigating medication dispensing systems and locating items.
  • Count, measured and compound medications following standard procedures.
  • Stock, label and inventory medication to keep accurate records.
  • Work with computerized and automated systems for dispensing medications.
  • Implemented the install of new automatic medication dispensing machines (Omnicell and Pyxis)
  • Assisted in the implementation of EMAR/BMV with nurse and pharmacy staff training.
  • Taught EMAR/BMV classes for nurse training.
  • Tested builds for EMAR/BMV to make sure they were functioning correctly before roll outs.
  • Restock automated medication dispensing equipment.
  • Prepare intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Supervise pharmacy technicians and coordinated day-to-day assignments.
  • Train all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Develop and update policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA.
  • Train newly hired pharmacy technicians in current hospital practices and how to be proficient on our EPIC software.
  • Redesign workflow processes for better patient care and workflow/staff changes
  • Implement procedures necessary for compounding, mixing, packaging and labeling.
Pharmacy Technician, 05/1998 to 11/2003
Waste ManagementHumble, TX,

  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Counted and labeled patient's medications.
  • Answered incoming phone calls for medication refills or questions.
  • Placed daily medication orders to wholesaler
  • Processed medication purchases at checkout
Shift Supervisor, 05/1998 to 05/2000
DierbergsArnold, MO,
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Applied security, safety and loss prevention strategies during shifts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Store Front Cashier, 05/1995 to 05/1998
CVS PharmacyCity, STATE,
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Set up new sales displays each week.
Associate of Arts: , Expected in 2000
Bristol Community College - Fall River, MA
High School Diploma: , Expected in
Tiverton High School - Tiverton, RI
  • CPhT - Certified Pharmacy Technician - 2002-Present
  • Licensed Pharmacy Technician - 1998-Present

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Resume Overview

School Attended

  • Bristol Community College
  • Tiverton High School

Job Titles Held:

  • Certified Pharmacy Technician- Tech 3
  • Pharmacy Technician
  • Shift Supervisor
  • Store Front Cashier


  • Associate of Arts
  • High School Diploma

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