Certified Pharmacy Technician Tech 3 resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dependable Certified Pharmacy Technician effective in managing day to day operations. Successful in encouraging team members to work efficiently. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work. Proven track record and success in building strong relationships with staff, management, nurses and other healthcare providers. Detail-oriented with a commitment to maintaining a high level of excellence. I pride myself on my work and teach my staff to strive for the best. I am always looking for ways to improve or streamline processes to best suit the needs of the department, hospital, and patients.
Accomplishments
Trains new pharmacy technicians on pharmacy policies, procedures, and best practices.
Collaborates with the implementation of new drug dispensing/inventory machines (Omnicell/Pyxis)
Achieved Pharmacy Tech 3 by completing Pharmacy Tech 2 with accuracy and efficiency.
Skills
Detail-Oriented
Dependable
Time Management
Employee Training
Solving Staffing and Scheduling Problems
Answering and Routing Calls
Prescription Filling and Labeling
Relationship Building with co workers
New Employee Training
Being a Role Model for staff and Leading by Example
Work History
Certified Pharmacy Technician- Tech 3, 11/2003 to Current Ga Medgroup – Rome, GA,
Answers incoming phone calls and address questions from nurses and healthcare providers.
Solve patient or staff problems in-person or over telephone by providing assistance with placing orders, navigating medication dispensing systems and locating items.
Count, measured and compound medications following standard procedures.
Stock, label and inventory medication to keep accurate records.
Work with computerized and automated systems for dispensing medications.
Implemented the install of new automatic medication dispensing machines (Omnicell and Pyxis)
Assisted in the implementation of EMAR/BMV with nurse and pharmacy staff training.
Taught EMAR/BMV classes for nurse training.
Tested builds for EMAR/BMV to make sure they were functioning correctly before roll outs.
Prepare intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Supervise pharmacy technicians and coordinated day-to-day assignments.
Train all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Develop and update policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA.
Train newly hired pharmacy technicians in current hospital practices and how to be proficient on our EPIC software.
Redesign workflow processes for better patient care and workflow/staff changes
Implement procedures necessary for compounding, mixing, packaging and labeling.
Pharmacy Technician, 05/1998 to 11/2003 Waste Management – Humble, TX,
Entered and processed patients' prescriptions into internal system.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Reviewed and verified customer information and insurance provider information.
Counted and labeled patient's medications.
Answered incoming phone calls for medication refills or questions.
Placed daily medication orders to wholesaler
Processed medication purchases at checkout
Shift Supervisor, 05/1998 to 05/2000 Dierbergs – Arnold, MO,
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Applied security, safety and loss prevention strategies during shifts.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Store Front Cashier, 05/1995 to 05/1998 CVS Pharmacy – City, STATE,
Greeted customers and responded to requests for information.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Assisted with purchasing decisions and located merchandise for customers.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Maintained organized and orderly front end and removed carts, baskets and debris.
Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Performed cash, card and check transactions to complete customer purchases.
Set up new sales displays each week.
Education
Associate of Arts: , Expected in 2000 Bristol Community College - Fall River, MA GPA:
High School Diploma: , Expected in Tiverton High School - Tiverton, RI GPA:
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