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certified pharmacy technician manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Certified Pharmacy Technician with 15 years retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures. I am very enthusiastic and passionate about my job. I have excellent data entry skills as well as phone etiquette. I am very detail oriented and focused on accuracy and efficiency.

Licenses

Certified state and national and in good standing with the South Carolina Board of Pharmacy.

Skill Highlights
  • I have exceptional patient care and interaction with patients.
  • I am in charge of inventory
  • I was a training/traveling tech
  • I am efficient and accurate
  • I am excellent at resolving problems with insurance (rejections, PA's)
  • I understand Medicare and Medicaid
Professional Experience
02/1996 to 09/2008
Certified Pharmacy Technician/manager Truelieve Saint Petersburg, FL,

I started working at Medicine Shoppe while I was in high school. I was a very fast learner and was quickly promoted. I was in charge of billing, charge accounts, orders, returns, and out of dates. I was also in charge of inventory. I communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters. I entered new patient profiles and prescriptions into medication input software system,verified patient data and billing information, verified accuracy and completeness of information on prescription and refill requests. I strictly maintained customer and patient confidentiality,regularly completed paperwork and entered prescription and insurance billing information into patient profiles, labeled all products appropriately, including cautionary and auxiliary labels, communicated with all customers and staff in a pleasant and professional manner.I provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage. I advised customers on the selection of medication brands, medical equipment or healthcare supplies.Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls and followed state and federal record keeping guidelines for legend drugs and controlled substances.

09/2010 to Current
Certified Pharmacy Technician Kroger Douglasville, GA,

Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Precisely processed third party prescriptions and managed adjudication review.Processed up to [<number>] prescriptions on high volume days with 100% accuracy.Regularly ordered medication and pharmacy, office and restroom supplies.Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.Advised customers on the selection of medication brands, medical equipment or healthcare supplies.Consistently upheld proper pharmacy and general safety procedures and standards.Interpreted and evaluated the validity and safety of medication orders and prescriptions.Interpreted and evaluated the validity and safety of medication orders and prescriptions.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Appropriately resolved customer issues, complaints and questions.Proficiently processed and dispensed written, oral and electronic prescriptions.

07/2008 to 09/2010
Senior Certified Pharmacy Technician Walgreens Pharmacy City, STATE,

Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Verified patient data and billing information, Verified accuracy and completeness of information on prescription and refill requests.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Labeled all products appropriately, including cautionary and auxiliary labels.Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty.Precisely processed third party prescriptions and managed adjudication review.Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.Interpreted and evaluated the validity and safety of medication orders and prescriptions.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Consistently upheld proper pharmacy and general safety procedures and standards.

Education and Training
Expected in 1999 to to
Associate of Science: Health Science
Florence Darlington Technical College - Florence, SC
GPA:

Coursework in Pharmacy Technology, Pharmacology and Pharmacy Law

Community Service

Daycare for after school students, Byrnes Academy, 2010-2013

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Resume Overview

School Attended

  • Florence Darlington Technical College

Job Titles Held:

  • Certified Pharmacy Technician/manager
  • Certified Pharmacy Technician
  • Senior Certified Pharmacy Technician

Degrees

  • Associate of Science

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