certified pharmacy technician resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the field psychology, collecting data, and analysis. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated to learn, grow and excel in career.

  • Customer Service
  • Data Entry
  • Verbal and Written Communication
  • Recordkeeping and Documentation
  • Creative Thinking
  • Time Management
  • Confidentiality Practices
  • Microsoft Office
  • Prioritization and Organization
  • HIPAA Compliance
  • Analytical Thinking
  • Data Analysis
Work History
01/2015 to 10/2020
Certified Pharmacy Technician Common Spirit Bel Air, KY,

Supervisor: Erica Ojeda (785)-587-8326; may contact


  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Stocked, labeled and inventoried medication to keep accurate records
  • Restocked automated medication dispensing equipment
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
  • Reviewed and verified customer information and insurance provider information
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles
  • Resolved non-routine issues like third-party billing, computer system and customer service issues
  • Coordinated verification and filling of more than 200 daily prescriptions in high-volume pharmacy environment
  • Counted, measured, and compounded medications following standard procedures
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information
  • Maintained proper drug storage procedures, registries, and records for controlled drugs
  • Collected co-payments or full payments from customers
  • Assisted in preparation, distribution, and storage of pharmaceuticals
  • Maintained drug inventory levels by ordering necessary medications and supplies
  • Communicated directly with doctors' offices via telephone, fax, and email
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
  • Trained new pharmacy technicians and coordinated day-to-day assignments
08/2009 to 08/2010
Certified Pharmacy Technician Common Spirit Bellevue, WA,

Supervisor: Jeffrey Mullican (XXX)462-2019, may contact

03/2009 to 08/2013
Waitress/Junior Manager Cecil's Cajun Kitchen City, STATE,
  • Supervisor: Sonya Patz (XXX)460-2002, may contact
  • Duties:
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Prepared specialty desserts for customers for special occasions
  • Supervised restocking of salad bar and buffet for lunch and dinner service
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times
  • Stayed up-to-date on menu changes to help customers make food choices
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
  • Used cash registers and credit card machines to cash out customers
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Bussed and reset tables to keep dining room and work areas clean
  • Suggested appropriate food and drink pairings to increase per-ticket sales
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
  • Inspected dishes and utensils for cleanliness
  • Checked identification for minimum age for sale of alcoholic beverages
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Greeted new customers, discussed specials and took drink orders
  • Supported management protocols, decisions and plans within company structure, atmosphere and culture
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Monitored security and handled incidents calmly
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
Expected in 03/2022
Master of Science: Psychology
Southern New Hampshire University - Hooksett, NH
  • Professional development completed in Child and Adolescent Development
  • Dean's List Each Term
  • Awarded Summa Cum Laude
Expected in 12/2017
Bachelor of Science: Psychology
Northwestern State University - Natchitoches, LA,
  • Awarded Cum Laude
Expected in 05/2014
Associate of Science: General Studies
Northwestern State University - Natchitoches, LA,
Expected in 05/2007
High School Diploma:
Deridder High School - Deridder, LA
  • Member of Student Council, BETA club, and Honors Society
  • Elected Captain of Basketball Team
  • Awarded Cum Laude
  • CPhT - Certified Pharmacy Technician

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Northwestern State University
  • Northwestern State University
  • Deridder High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Waitress/Junior Manager


  • Master of Science
  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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