Driven Pharmacy Technician with 2+ years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Skills
Multitasking
Advanced math skills
Medicare and Medicaid process
Confidentiality and HIPAA
Prepare bubble packs
FDA Drug Safety Guidelines
Processing payments
Receiving incoming supplies
Assisting pharmacists
Data entry
Team collaborationfrie
Friendly and personable
Hard working and self-motivated
Fast-learner
Education
Ashworth CollegeNorcross, GAExpected in 06/2018 – –Certificate of Certified Pharmacy Technician:Pharmacy - GPA:
Freedom First Learning AcademySamaria, Idaho, Expected in 05/2016 – –High School Diploma: - GPA:
Certifications
Certified by the Pharmacy Technician Certification Board (PTCB)
Pharmacy Technician Certificate
Immunization certified
CPR certification
Currently holding both an active Idaho and Utah CPhT Lisence
Work History
St. Joseph Health - Certified Pharmacy Technician Garden Grove, CA, 09/2018 - Current
Ordered medicines daily to ensure compliance with demands and needs
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders
Set up and modified patient profiles in rx30 to include current information such as medications and insurance details
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
Stocked, labeled and inventoried medication to keep accurate records
Resolved non-routine issues like third party billing, computer system and customer service issues
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
Verified patient data and billing information to discover and resolve erroneous bills due to system errors
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Has experience with compounding non-sterile prescriptions such as ldn, thyroids, hormone creams, gels, cough/croup medications, pain balms, etc
Can reconstitute and flavor medications
Ordered and kept inventory of other supplies needed in the pharmacy such as bottles, vials, bags, needles, syringes, labels, etc
Supervised 5 pharmacy technicians and coordinated day-to-day assignments
Maintained proper drug storage procedures, registries, and records for controlled drugs
Collected co-payments or full payments from customers
Generated prescription labels using rx30, verifying accuracy of patient and medication information
Reviewed and verified customer information and insurance provider information
Answered incoming phone calls and addressed questions from customers and healthcare providers
Counted, measured, and compounded medications following standard procedures
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Supported pharmacists with day-to-day activities and pharmacy office management functions
Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts
Completed cash register transactions by handling credit and cash payments using pharmacy register system
Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products
Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information
Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations
Reconstituted oral liquids
Efficiently operated cash register and handled cash, checks, and charge transactions
Hand counted control medications, measured liquids and reconstituted antibiotics
Properly filled and dispensed average 300 prescriptions per day
Properly compounded and dispensed medications as prescribed by doctors and dentists
Communicated regularly with physicians, nurses, insurance companies and managed care organizations
Regularly stocked shelves, rotated stock and checked for expired medications
Correctly completed pharmacy paperwork, including daily and weekly reports
Assisted other pharmacy staff with drug inventory, purchasing, and receiving
Prepared medications such as emulsions, liquids, powders and ointments
Verified and labeled prescriptions with 8 point check
Compounded and repackaged medications, including unit-doses, topical medications and sterile products
Effectively resolved insurance rejections and other billing issues
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care
Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure
Managed drug and supply inventories
Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels
Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal
Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels
Assisted other pharmacy staff with drug inventory, purchasing, and receiving
Completed new and updated patient profiles, including lists of patient medications
Correctly completed pharmacy paperwork, including daily and weekly reports
Regularly stocked shelves, rotated stock and checked for expired medications
Reconstituted oral liquids
Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information
Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Collected co-payments or full payments from customers
Answered incoming phone calls and addressed questions from customers and healthcare providers
Independent Bank Group, Inc - Banking Assistant Plano, TX, 11/2017 - 05/2018
Quickly learned new processes and systems and kept current with procedural enhancements
Verified data checking for compliance, error and repeat data
Performed regular quality control checks to verify accurate entry of data
Completed time-sensitive data entry requests
Reported timeliness of data entry progress when working on special projects and escalations
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
Added documents to file records and created new records to support filing needs
Scanned documents and saved in database to keep records of essential organizational information
Corrected any data entry error to prevent later issues such as duplication or data degradation
Evaluated source documents to locate information needed for each data entry field
Kept optimal quality levels to prevent critical errors and support team performance targets
Entered numerical data into databases with speed and accuracy using 10-key pad
Completed timely and efficient administrative functions, including receiving and sorting mail, preparing packages for delivery and scanning documents
Used data entry skills to accurately document and input statements
Executed customer transactions, including deposits, withdrawals, money orders and checks
Executed wire transfers, stop payments and account transfers
Processed exchange and foreign currency
Handled various accounting transactions
Maintained friendly and professional customer interactions
Created member account profiles on organization's online banking program
Processed new accounts, closed accounts, and CDs
Was in charge of daily non-post items, and was cross trained in stop pays, money orders, and daily reconciliation of all banking finances
Cooley - Office Assistant Reston, VA, 08/2015 - 10/2017
Worked with upper management to complete complex projects on tight budgets within specific timelines
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Tracked inventory and ordered office supplies encouraging cost-effective solutions
Organized, stored and retrieved files to enhance daily operations and support customer needs
Offered departmental administrative support
Prepared packages for shipment, pickup and courier services for prompt delivery to customers
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
Increased productivity by cleaning and organizing supplies
Kept reception area clean and neat to give visitors positive first impression
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