Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Driven Pharmacy Technician with 2+ years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Skills
  • Multitasking
  • Advanced math skills
  • Medicare and Medicaid process
  • Confidentiality and HIPAA
  • Prepare bubble packs
  • FDA Drug Safety Guidelines
  • Processing payments
  • Receiving incoming supplies
  • Assisting pharmacists
  • Data entry
  • Team collaborationfrie
  • Friendly and personable
  • Hard working and self-motivated
  • Fast-learner
Education
Ashworth College Norcross, GA Expected in 06/2018 Certificate of Certified Pharmacy Technician : Pharmacy - GPA :
Freedom First Learning Academy Samaria, Idaho, Expected in 05/2016 High School Diploma : - GPA :
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)
  • Pharmacy Technician Certificate
  • Immunization certified
  • CPR certification
  • Currently holding both an active Idaho and Utah CPhT Lisence
Work History
St. Joseph Health - Certified Pharmacy Technician
Garden Grove, CA, 09/2018 - Current
  • Ordered medicines daily to ensure compliance with demands and needs
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders
  • Set up and modified patient profiles in rx30 to include current information such as medications and insurance details
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
  • Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
  • Stocked, labeled and inventoried medication to keep accurate records
  • Resolved non-routine issues like third party billing, computer system and customer service issues
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Has experience with compounding non-sterile prescriptions such as ldn, thyroids, hormone creams, gels, cough/croup medications, pain balms, etc
  • Can reconstitute and flavor medications
  • Ordered and kept inventory of other supplies needed in the pharmacy such as bottles, vials, bags, needles, syringes, labels, etc
  • Supervised 5 pharmacy technicians and coordinated day-to-day assignments
  • Maintained proper drug storage procedures, registries, and records for controlled drugs
  • Collected co-payments or full payments from customers
  • Generated prescription labels using rx30, verifying accuracy of patient and medication information
  • Reviewed and verified customer information and insurance provider information
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Counted, measured, and compounded medications following standard procedures
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information
  • Supported pharmacists with day-to-day activities and pharmacy office management functions
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products
  • Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations
  • Reconstituted oral liquids
  • Efficiently operated cash register and handled cash, checks, and charge transactions
  • Hand counted control medications, measured liquids and reconstituted antibiotics
  • Properly filled and dispensed average 300 prescriptions per day
  • Properly compounded and dispensed medications as prescribed by doctors and dentists
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations
  • Regularly stocked shelves, rotated stock and checked for expired medications
  • Correctly completed pharmacy paperwork, including daily and weekly reports
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving
  • Prepared medications such as emulsions, liquids, powders and ointments
  • Verified and labeled prescriptions with 8 point check
  • Compounded and repackaged medications, including unit-doses, topical medications and sterile products
  • Effectively resolved insurance rejections and other billing issues
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care
  • Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure
  • Managed drug and supply inventories
  • Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels
Highmark Inc. - Pharmacy Technician Intern
Mcmurray, PA, 04/2018 - 06/2018
  • Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal
  • Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving
  • Completed new and updated patient profiles, including lists of patient medications
  • Correctly completed pharmacy paperwork, including daily and weekly reports
  • Regularly stocked shelves, rotated stock and checked for expired medications
  • Reconstituted oral liquids
  • Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information
  • Collected co-payments or full payments from customers
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
Independent Bank Group, Inc - Banking Assistant
Plano, TX, 11/2017 - 05/2018
  • Quickly learned new processes and systems and kept current with procedural enhancements
  • Verified data checking for compliance, error and repeat data
  • Performed regular quality control checks to verify accurate entry of data
  • Completed time-sensitive data entry requests
  • Reported timeliness of data entry progress when working on special projects and escalations
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
  • Added documents to file records and created new records to support filing needs
  • Scanned documents and saved in database to keep records of essential organizational information
  • Corrected any data entry error to prevent later issues such as duplication or data degradation
  • Evaluated source documents to locate information needed for each data entry field
  • Kept optimal quality levels to prevent critical errors and support team performance targets
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Completed timely and efficient administrative functions, including receiving and sorting mail, preparing packages for delivery and scanning documents
  • Used data entry skills to accurately document and input statements
  • Executed customer transactions, including deposits, withdrawals, money orders and checks
  • Executed wire transfers, stop payments and account transfers
  • Processed exchange and foreign currency
  • Handled various accounting transactions
  • Maintained friendly and professional customer interactions
  • Created member account profiles on organization's online banking program
  • Processed new accounts, closed accounts, and CDs
  • Was in charge of daily non-post items, and was cross trained in stop pays, money orders, and daily reconciliation of all banking finances
Cooley - Office Assistant
Reston, VA, 08/2015 - 10/2017
  • Worked with upper management to complete complex projects on tight budgets within specific timelines
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions
  • Organized, stored and retrieved files to enhance daily operations and support customer needs
  • Offered departmental administrative support
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Increased productivity by cleaning and organizing supplies
  • Kept reception area clean and neat to give visitors positive first impression

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Resume Overview

School Attended

  • Ashworth College
  • Freedom First Learning Academy

Job Titles Held:

  • Certified Pharmacy Technician
  • Pharmacy Technician Intern
  • Banking Assistant
  • Office Assistant

Degrees

  • Certificate of Certified Pharmacy Technician
  • High School Diploma

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