(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

  • Medication Documentation
  • Dispensing Medications
  • Organization and Prioritization
  • Updating Medication Histories
  • Prescription Refill Fulfillment
  • Pharmacy Operations
  • Equipment Cleaning and Maintenance
  • Patient Confidentiality
  • Answering and Routing Calls
  • Storage Maintenance and Security
  • Manual and Automated Medication Dispensing
  • Bulk Medicine Prepacking
  • Cash Register Operation
  • Pharmacy Records Management
  • Prescription Filling and Labeling
  • Allergic Reaction Treatment
  • FDA Drug Safety Guidelines
  • High-Volume Environments
  • Insurance Claim Processing Software
  • Problem-Solving Skills
Maricopa Community Colleges - Phoenix College Phoenix, AZ Expected in 05/2020 Associate of Arts : Prenursing Studies - GPA :
  • President's Honors Scholarship Scholarship Recipient
  • 3.5 GPA
  • Phi Theta Kappa Honors Society Member
Sierra Linda High School Tolleson, AZ Expected in 05/2017 High School Diploma : - GPA :
  • Awarded Gold Medal for 3.5 GPA.
  • Completed AP course in English, US History, and Psychology.
  • 3.7 GPA
  • Elected to Student Body Secretary for Student Government in 2016-2017.
  • Extracurricular Activities: Volleyball and Tennis.
  • CPhT - Certified Pharmacy Technician
Work History
Regional Health - Certified Pharmacy Technician
Rapid City, SD, 01/2020 - Current
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Counted, measured, and compounded medications following standard procedures.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Restocked automated medication dispensing equipment.
University Of Iowa - Pharmacy Technician Trainee
Bettendorf, IA, 09/2019 - 01/2020
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Aided customers in understanding how to properly take medications.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Completed insurance forms and billed insurance companies.
The Hertz Corporation - Customer Service Associate
Columbus, IN, 05/2018 - 09/2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Offered basic technical support for clients on wide range of company products.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Sonic - Carhop Server
City, STATE, 05/2017 - 05/2018
  • Answered guest questions and promoted special products.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Memorized orders and maintained [Number]% accuracy in high-traffic times.

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    School Attended

    • Maricopa Community Colleges - Phoenix College
    • Sierra Linda High School

    Job Titles Held:

    • Certified Pharmacy Technician
    • Pharmacy Technician Trainee
    • Customer Service Associate
    • Carhop Server


    • Associate of Arts
    • High School Diploma

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