LiveCareer-Resume

certified pharmacy technician resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders.

Skills
  • Pharmacy Operations
  • Equipment Cleaning and Maintenance
  • Patient Profile Setup
  • FDA Compliance
  • Prescription Refill Fulfillment
  • Pharmaceuticals Mixing
  • Wholesale Ordering
  • Medication Documentation
  • Updating Medication Histories
  • Prescription Filling and Labeling
  • Cash Register Operation
  • Dispensing Medications
  • Prescription Pricing
  • Answering and Routing Calls
  • Patient Confidentiality
  • Problem-Solving Skills
  • Inventory Purchasing
  • Proper Labeling Procedures
  • Information Documentation
  • Accounts Payable and Accounts Receivable
  • Medication and Equipment Invoicing
  • Resolving Complaints
  • Inventory and Supply Management
  • Reviewing Patient Information
  • Payment Verification
  • Patient Data Management Systems
  • Item Pricing
  • Credit Card Handling
  • HIPAA
Education
Jefferson Davis Community College Brewton, AL Expected in : Secretarial Studies And Office Administration - GPA :
American Home School Chicago, IL, Expected in 05/1993 High School Diploma : - GPA :
Certifications
  • CPhT - Certified Pharmacy Technician
Work History
Maricopa County, Arizona - Certified Pharmacy Technician
Maricopa County, AZ, 01/2019 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Collected co-payments or full payments from customers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
Merakey - Pharmacy Technician
Grove City, PA, 01/2012 - 11/2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Reviewed and verified customer information and insurance provider information.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Merakey - Pharmacy Technician
Hamburg, PA, 08/2000 - 07/2011
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Reviewed and verified customer information and insurance provider information.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

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Resume Overview

School Attended

  • Jefferson Davis Community College
  • American Home School

Job Titles Held:

  • Certified Pharmacy Technician
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • High School Diploma

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