certified pharmacy technician resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Board certified Pharmacy Technician excited to bring 5 year background in retail pharmacies to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

  • Drug inventory control
  • Point of sale systems proficiency
  • Pharmacy operations
  • Problem-solving skills
  • FDA compliance
  • Proper labeling procedures
  • Workflow Optimization
  • Troubleshooting malfunctioning equipment
  • Stocking medications
  • Quality assurance and control
  • Filling prescriptions
  • Insurance billing
  • Customer service
  • Time management
  • Patient paperwork
  • Ordering and stocking medications
  • Stocking shelves
  • Preparing bulk medications
Certified Pharmacy Technician, 04/2014 to 07/2019
Trihealth, Inc.Bethel, OH,
  • Verified and filled over 150 prescriptions per day in busy retail pharmacy setting.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Compiled customer demographic, allergy and medical history background.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Prepared and submitted claims to insurance companies for payment.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Sales Floor Associate , 04/2013 to 11/2014
Savers Thrifts StoresBeltsville, MD,
  • Created attractive product displays to enhance customer experiences and boost sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Developed creative merchandising displays to achieve optimum visibility on key products.
  • Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.
  • Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Cashier, 05/2012 to 07/2012
Cleveland ClinicNewbury, OH,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Bachelor of Science: Healthcare Administration, Expected in 06/2020
Southern New Hampshire University - Manchester NH,
Activities and Honors
  • Member of The National Society of Leadership and Success.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Southern New Hampshire University

Job Titles Held:

  • Certified Pharmacy Technician
  • Sales Floor Associate
  • Cashier


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: