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certified pharmacy technician resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Successful Pharmacy Technician bringing 20 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

Skills
  • Point of sale systems proficiency
  • FDA compliance
  • Problem-solving skills
  • Proper labeling procedures
  • Prescription verification
  • Insurance billing
  • Filling prescriptions
  • Stocking medications
  • Patient paperwork
  • Verifying orders
  • Ordering and stocking medications
  • Stocking shelves
  • Resolving customer issues
  • Labeling prescriptions
Experience
Certified Pharmacy Technician, 01/2005 to Current
Wellstar Health SystemGreenville, GA,
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Received, reviewed, dispensed and labeled over [Number] prescriptions daily.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Made outbound calls to obtain account information.
  • Answered phone calls and welcomed visitors to office.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Certified Pharmacy Technician, 08/2001 to 05/2003
Wellstar Health SystemJasper, GA,
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Retail Sales Associate, 09/2000 to 05/2001
Ace HardwareMillsboro, DE,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
Food Service Worker, 01/1999 to 10/1999
Glendale Dining ServicesDerry, NH,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Acquired new skills to support team and further accommodate customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare meals.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
Education and Training
Medical Coding: Medical Coding, Expected in 10/2018
Purdue Global University - ,
GPA:
High School Diploma: , Expected in 05/2001
South Houston High School - South Houston, TX
GPA:
: Basic, Expected in
San Jacinto College District - Pasadena, TX
GPA:

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Resume Overview

School Attended

  • Purdue Global University
  • South Houston High School
  • San Jacinto College District

Job Titles Held:

  • Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Retail Sales Associate
  • Food Service Worker

Degrees

  • Medical Coding
  • High School Diploma
  • Some College (No Degree)

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