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certified pharmacy technician resume example with 4+ years of experience

Jessica
Claire
Care Pal
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Professional Summary

Accomplished and certified Pharmacy Technician with over seven years of experience in retail and inpatient pharmacy environments. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Skills
  • Pharmacy Operations
  • Health Insurance Plan Knowledge
  • Medication Documentation
  • Answering and Routing Calls
  • High-Volume Environments
  • Payment Verification
  • Resolving Complaints
  • HIPAA
Education
Oklahoma Christian University Edmond, OK Expected in 04/2017 Bachelor of Arts : Music - GPA :
Garrison High School Garrison, TX Expected in 05/2010 High School Diploma : - GPA :
Certifications
  • CPhT - Certified Pharmacy Technician
Work History
Maricopa County, Arizona - Certified Pharmacy Technician
Anthem, AZ, 12/2020 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Managed over 50 customer calls per day.
Memorial Hospital Union County - Certified Pharmacy Technician
Marysville, OH, 01/2020 - 12/2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked automated medication dispensing equipment.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Mississippi State University (Ms) - Pharmacy Technician
Starkville, MS, 03/2019 - 01/2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked automated medication dispensing equipment.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Mississippi State University (Ms) - Pharmacy Technician
Starkville, MS, 07/2017 - 03/2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Managed over 50 customer calls per day.

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Resume Overview

School Attended

  • Oklahoma Christian University
  • Garrison High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • Bachelor of Arts
  • High School Diploma

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