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certified pharmacy technician resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Professional Summary

Accomplished and certified Pharmacy Technician with over 15 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Skills
  • Patient confidentiality
  • Pharmacy and customer records management
  • Assisting pharmacists
  • Pharmaceutical sales and services
  • Prepare bubble packs
  • Confidentiality and HIPAA
  • Receiving incoming supplies
  • Medication dispensing
  • Drug safety
  • Team collaboration
  • Secure storage of medications
  • Answering customer questions
  • Typing medication labels
Work History
Certified Pharmacy Technician, 06/2012 to Current
Wal-MartGarland, TX,
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Counted, measured, and compounded medications following standard procedures.
  • Restocked automated medication dispensing equipment.
Certified Pharmacy Technician, 08/2008 to 07/2013
Wal-MartGrapevine, TX,
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Counted, measured, and compounded medications following standard procedures.
  • Restocked automated medication dispensing equipment.
  • Reviewed and verified customer information and insurance provider information.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Collected co-payments or full payments from customers.
Certified Pharmacy Technician, 08/2005 to 07/2008
Wal-MartGulfport, MS,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Processed over 500 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Set up and modified patient profiles in systems to include current information such as medications and insurance details.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Entered and processed patients' prescriptions into internal system.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
Pharmacy Technician, 05/2004 to 06/2005
Encompass Health Corp.Parkersburg, WV,
  • Processed over 500 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Set up and modified patient profiles in systems to include current information such as medications and insurance details.
Education
Bachelor of Science: Computer And Information Systems Security, Expected in 12/2021 to Park University - Kansas City, MO
GPA:
High School Diploma: , Expected in 05/2003 to Westport Senior Academy - Kansas City, MO
GPA:

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Resume Overview

School Attended

  • Park University
  • Westport Senior Academy

Job Titles Held:

  • Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Pharmacy Technician

Degrees

  • Bachelor of Science
  • High School Diploma

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