certified pharmacy technician resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to [Company]. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Skilled Pharmacy Technician offering 17 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations. Driven Pharmacy Technician with 17 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Recently certified Pharmacy Technician with background in medical office. Trained in [Software] and [Software] for dispensing and inventory management. Successful career history working with insurance companies to achieve coverage and understand formularies. Licensed in NC. Detail-oriented Pharmacy Clerk with 17 years of experience in pharmacy settings. Highly skilled in dispersing and packaging prescriptions accurately and quickly. Proven history of providing exceptional customer service to drive client retention. Conscientious Certified Pharmacy Technician with exceptional Technician, pharmaceutical knowledge and [Software] skills. Deliver exceptional customer service and accurate prescription fulfillment. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

  • Pharmacy and customer records management
  • Patient confidentiality
  • Medicare and Medicaid process
  • Drug inventory management
Work History
Certified Pharmacy Technician, 04/2004 to Current
Giant EagleNew Palestine, IN,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Counted, measured, and compounded medications following standard procedures.
Cashier, 04/2004 to 06/2007
Veterans Health AdministrationLouisville, KY,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Counted cash in register drawer at beginning and end of shift.
  • Completed sales in excess of $[Amount] with near-zero error rate using POS system.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Sewing Operator, 09/1998 to 09/2003
Abbott LaboratoriesNaperville, IL,
  • Generated seaming, hemming and alterations revenue by scheduling consultations and appointment to meet [Number]% of sales goals.
  • Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects.
  • Completed quick and safe threading and needling changing operations to keep production on schedule.
High School Diploma: , Expected in 06/1987 to Beddingfield High School - Wilson, NC
  • Certified Pharmacy Technician (CPhT)

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Resume Overview

School Attended

  • Beddingfield High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Cashier
  • Sewing Operator


  • High School Diploma

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