Certified Pharmacy Technician resume example with 20+ years of experience
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of corporate and independent pharmacy operations. Conversational English skills. Customer-oriented Pharmacy Technician bringing 15 years of experience and strong background in corporate and independent pharmacies. Expert in accurately filling prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Fred Meyer. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Skilled Pharmacy Technician offering 15 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Driven Pharmacy Technician with 15 years of experience and success in working within fast-paced corporate and independent pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Conscientious pharmacy technician with exceptional customer service , pharmaceutical knowledge and EPRN skills. Deliver exceptional customer service and accurate prescription fulfillment. Detail-oriented pharmacy technic with expertise in customer service developed over 15 years of industry experience. Execute both clinical and retail functions proficiently to drive customer satisfaction. Enthusiastic pharmacy technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn and grow . Iām confident that I can be a valuable asset to Tillamook 911
- Updating Medication Histories
- Manual and Automated Medication Dispensing
- HIPAA
- Drug Storage Procedures
- Purchasing
- Insurance Knowledge
- Cash Register Operation
- Patient Information Verification
- Shelving
- Workflow Optimization
- Regulatory Compliance
- Team collaboration
- Data Entry
- Processing payments
- Drug inventory management
- Receiving incoming supplies
- Medicare and Medicaid process
- Confidentiality and HIPAA
- Assisting pharmacists
- Drug Delivery Mechanisms
- Prepare bubble packs
- Updating medication histories
- Drug storage procedures
- Pharmacy and customer records management
- Patient confidentiality
- Manual and automated medication dispensing
- Certified Pharmacy Technician (CPhT)
Browns Summit, NC, 04/2015 - Current
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume corporate pharmacy environment
- Set up and modified patient profiles in EPRN to include current information such as medications and insurance details
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Stocked, labeled and inventoried medication to keep accurate records
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Reviewed and verified customer information and insurance provider information
- Assisted in preparation, distribution, and storage of pharmaceuticals
- Communicated directly with doctors offices via telephone, fax, and email
- Counted, measured, and compounded medications following standard procedures
- Collected co-payments or full payments from customers
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Restocked automated medication dispensing equipment
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Maintained drug inventory levels by ordering necessary medications and supplies
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Performed diversified functions with minimal oversight, including inventory counting and management
Elon, NC, 09/2005 - 03/2015
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Stocked, labeled and inventoried medication to keep accurate records
- Set up and modified patient profiles to include current information such as medications and insurance details
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume pharmacy environment
- Counted, measured, and compounded medications following standard procedures
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Collected co-payments or full payments from customers
- Restocked automated medication dispensing equipment
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Maintained drug inventory levels by ordering necessary medications and supplies
- Performed diversified functions with minimal oversight, including inventory counting and management
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Communicated directly with doctors offices via telephone, fax, and email
- Reviewed and verified customer information and insurance provider information
- Assisted in preparation, distribution, and storage of pharmaceuticals
Nashville, TN, 09/1985 - 09/2005
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Operated cash register for cash, check and credit card transactions with 100% accuracy
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Reviewed and resolved differences between accounting information and cash drawer
- Counted cash in register drawer at beginning and end of shift
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Used cash registers and POS systems to request and record customer orders and compute bills
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeepince.alcohol
- Requested official identification for alcohol and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
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Resume Overview
School Attended
- Nestucca High School
Job Titles Held:
- Certified Pharmacy Technician
- Certified pharmacy technician
- Cashier
Degrees
- High School Diploma
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