- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Detail-oriented Certified Pharmacy Technician brings more than 4 years of experience in filling prescriptions in fast-paced settings. Possibly looking to making a change in career. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
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Cone Health – Whitsett, NC,
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Established and updated patient profiles, including lists of medications and insurance details.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Maintained clean and organized pharmacy shelving and work areas.
Harris Teeter, Llc – Kernersville, NC,
- Made orders by slicing, weighing, packaging and pricing meats and cheeses.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Life Care Centers Of America – Greeneville, TN,
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Beebe High School - Beebe, AR
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Adult and Pediatric CPR/AED by American Red Cross - 2021
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School Attended
- Beebe High School
Job Titles Held:
- Certified Pharmacy Technician
- Deli Clerk
- Waitress
Degrees
- High School Diploma
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