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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detail-oriented Certified Pharmacy Technician brings more than 4 years of experience in filling prescriptions in fast-paced settings. Possibly looking to making a change in career. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • Fast learner
  • Driven
  • Verbal Communication
  • Problem-solving abilities
  • Resolving customer issues
  • Time management
  • Courteous and professional demeanor
  • Multitasking and prioritization
  • Outstanding cleanliness
  • Strong team member
  • Retail sales
Experience
Certified Pharmacy Technician, 06/2017 to 05/2021
Cone HealthWhitsett, NC,
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Maintained clean and organized pharmacy shelving and work areas.
Deli Clerk, 08/2014 to 01/2019
Harris Teeter, LlcKernersville, NC,
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Waitress, 02/2014 to 08/2014
Life Care Centers Of AmericaGreeneville, TN,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
High School Diploma: , Expected in 05/2001
Beebe High School - Beebe, AR
GPA:
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)
  • Adult and Pediatric CPR/AED by American Red Cross - 2021

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Resume Overview

School Attended

  • Beebe High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Deli Clerk
  • Waitress

Degrees

  • High School Diploma

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