Skilled pharmacy technician with experience in the retail and hospital industries. Familiar with connexus, pyxis and meditech.
Excellent quantitative skills
Excellent research skills
Microsoft Word, Excel, PowerPoint
Successfully developed proper and consistent inventory practices which resulted in staying within budget and not losing any money within the department.
Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.
Education and Training
Bachelor of Science : Business Administration, December 2011Elizabeth City State University － Elizabeth City, NCMinor in management
PTCB Certified Pharmacy Technician
Certified Pharmacy Technician May 2015 to CurrentSentara Albemarle Hospital － Elizabeth City, NC
Prepackage's drugs Fills Pyxis Machines on a daily basis Compounds and makes IVs Compounds and makes solutions Ensures that patients get their medicine in a timely manner Helps pharmacists fill and complete orders Fills drug orders for all age groups from neonates to geriatrics under the direct supervision of the pharmacist.
Utilizes all skills allowed via CPhT certification to include transferring prescriptions, data entry, dosing calculations, etc.
Answers and screens telephone calls and refers calls to a pharmacist when appropriate.
Processes charges and credits for medications.
Applies problem solving skills to resolve failed claims, prior authorization requests and alternatives and any issues with unfillable prescriptions that require direct patient and doctor contact.
Documents and delivers controlled substances.
Compounds and repackages medications under the direction of a pharmacist.
Assists buyer with inventory restocking, monitoring of expired product, and general cleanliness and organization of on hand inventory.
Accurately fills, labels, and packages for delivery to patient.
Trains and orients new teammates to department workflow and procedures.
Demonstrates proper aseptic technique in the preparation of Intravenous admixtures.
Certified Pharmacy Technician May 2012 to CurrentWal-Mart － Duck Charlotte, NC
Enters prescription data into pharmacy software by reading and translating the prescription Fills prescriptions by retrieving orders, counting, pouring measuring or weighing medication tablets, liquids or creams Mixing or reconstituting medications as needed Collecting medical information from patients Monitors and resolves problems in the prescription fulfillment process by processing information for third party insurance claims, alerting patients to inventory that is out of stock, and identifying situations requiring pharmacist's action and resolution Faxing documents Exchanging information with doctors about patient medications Provides patients with pharmacy products and services in accordance with local, state, and federal laws and corporate policies and procedure by assisting the pharmacist in the prescription fulfillment process.
Ensuring that all customers get their correct medications in a timely manner Answering patient questions and addressing all patient concerns Order supplies and merchandise Completes work assignments and priorities by using policies, data and resources.
Customer Service Manager May 2011 to May 2012Wal-Mart － Duck, NC
Ensuring that each and every customer has a pleasant shopping experience Handling money transfers through money gram, handling merchandise returns Managing all of the cashiers on the front end i.e.
ensuring that they go to breaks on time, ensuring that they are following all of wal-marts policies, training new cashiers, coaching/ enforcing disciplinary action, evaluating the cashiers based on their performance Handling customer complaints Helping customers in any way possible Making schedules/managing time on different tasks Order merchandise Stock merchandise.
Cashier May 2010 to May 2011Wal-Mart － Duck, NC
Greeting and helping customers with their shopping experience.
Cashing customers out and ensuring that they have a wonderful shopping experience.
Handling money, credit card and check transactions.
Put up merchandise.
Office Assistant August 2008 to May 2009Elizabeth City State University － Elizabeth City, NC
Filed and graded Papers Recorded grades Typed Notes Answered phone calls and took messages Made copies.
Housekeeper June 2005 to May 2011Barrier Island Realty － Duck, NC
Cleaning common areas (Restrooms, vacuumed carpets, dusted etc.).
Ensure that houses are clean and that customers are happy.