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Certified Pharmacy Technician resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • FDA compliance
  • Pharmacy operations
  • Proper labeling procedures
  • Drug inventory control
  • Point of sale systems proficiency
  • Problem-solving skills
  • Workflow Optimization
  • Stocking medications
  • Insurance billing
  • Insurance Verification
  • Filling prescriptions
  • Stocking shelves
  • Labeling prescriptions
  • Supporting pharmacy operations
  • Resolving customer issues
  • Active listening
Experience
02/2021 to Current
Certified Pharmacy Technician Harris Teeter, Llc Carrboro, NC,
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Received, reviewed, dispensed and labeled over 700 prescriptions daily.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Compiled customer demographic, allergy and medical history background.
04/2021 to 12/2021
Certified Pharmacy Technician Harris Teeter, Llc Morrisville, NC,
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Received, reviewed, dispensed and labeled over 200 prescriptions daily.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Compiled customer demographic, allergy and medical history background.
10/2012 to 04/2014
Pharmacy Technician Raley's And Belair Galt, CA,
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Prepared prescription transfers to other pharmacies.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Efficiently responded to voicemails from healthcare providers and customers.
06/2005 to 04/2009
Pharmacy Technician Raley's And Belair Hayward, CA,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Prepared prescription transfers to other pharmacies.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Dispensed medications to patients in accordance with pharmacist orders.
Education and Training
Expected in 05/2003
High School Diploma:
Kickapoo High School - Springfield, MO
GPA:
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)
  • Certified Pharmacy Technician (CPhT)

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Resume Overview

School Attended

  • Kickapoo High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • High School Diploma

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