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certified pharmacy technician resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Knowledgeable, and focused board certified pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Prepared to bring talent and leadership to growing pharmacies offering opportunities for growth and professional development. Talented Pharmacy Technician offering nearly 20 years of experience in filling prescriptions with expert accuracy. Polished in building relationships with customers and promoting teamwork within pharmacy settings. Well-versed in regulatory guidelines and policies governing fraud, waste and abuse. Efficient and accurate Certified Pharmacy Technician thrives in fast-paced settings. Team player with strong customer engagement and data entry skills. Hardworking with experience in both hospital and retail pharmacy settings. Perform well in busy, customer-focused settings. Considered a valuable and reliable individual with experience in inventory oversight.

Skills
  • Problem-solving skills
  • FDA compliance
  • Pharmacy operations
  • Aseptic techniques
  • Drug inventory control
  • Point of sale systems proficiency
  • Quality assurance and control
  • Prescription verification
  • Filling prescriptions
  • Workflow Optimization
  • Insurance billing
  • Patient paperwork
  • Insurance Verification
  • Verifying orders
  • Telephone Support/Monitoring
  • Workflow analysis
  • Knowledge of controlled substances/procedures
  • Ordering and stocking medications
  • Supporting pharmacy operations
  • Proper labeling procedures
  • Knowledge of generic drugs
  • Maintaining records
  • Preparing sterile compounds
  • Microsoft Office
  • Troubleshooting
  • Team building
  • Skilled trainer
  • Active listening
  • Quality control
  • Adaptive team player
  • Clerical support
  • Data evaluation
  • Retail sales customer service
  • High-energy attitude
  • Inbound and Outbound Calling
  • Courteous demeanor
  • Call Center Operations
  • Resolving complaints
  • Resolving customer issues
Experience
Certified Pharmacy Technician, 04/2020 to Current
Harris Teeter, LlcClemmons, NC,
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Answered customer questions and addressed concerns resulting in reduction in customer complaints.
  • Worked with external representatives to address customer needs.
  • Processed documentation and troubleshot discrepancies to build client rapport.
  • Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions.
  • Compounded and prepared medications according to prescription orders.
  • Supported timely and proper processing of prescriptions in collaboration with healthcare professionals.
  • Delivered personable customer service at pharmacy drop-off and pick-up counters.
  • Used pharmacy software to verify prescription and insurance information.
  • View patient profiles using VISTA/Tracking prescriptions through VISTA Imaging.
  • Monitor drug inventory and promptly submit replenishment orders via ScriptPro to prevent shortages.
  • Enter data, view lab reports, nurses notes and allergies to prescribed medications via CPRS.
  • Unit inspections.
  • Inventory control by stock rotation, SIMS adjustments, stocking and processing recalls.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Responds to PATS-R notifications.
  • Committees- Wellness and Diversity
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Pharmaceutical waste of investigational drugs.
ExperienceCertified Pharmacy Technician, 07/2013 to 09/2022
DCH Medical CenterCity, STATE,
  • Reviewed and monitored patient medication files and lab data in hospital setting
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency
  • Received, reviewed, dispensed and labeled prescriptions daily with expert accuracy
  • Has working knowledge of all State and Federal laws and regulations affecting the practice of pharmacy
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Maintained clean and sanitized work area in accordance with safety guidelines, avoiding cross-contamination of medications and products.
  • Prepared trays, instrument packs and surgical sets.
  • Prepared IV solutions performing aseptic techniques.
  • Load Pyxis for medication retrieval.
  • Pharmaceutical waste
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
Certified Pharmacy Technician/Senior Technician, 11/2004 to 12/2019
Rite AidCity, STATE,
  • Merchandised related products to drive pharmacy department sales
  • Worked with insurance companies to process claims, resolve problems and obtain payments
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits
  • Verified and filled medications for up to 90 patients per day, maintaining 100% accuracy
  • Compiled customer demographic, allergy and medical history background
  • Maintained clean and organized pharmacy shelving and work areas
  • Educated patients on prescription instructions and answered questions regarding drug side effects
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Compiled customer demographic, allergy and medical history background.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Education and Training
Pharmacy Technician National Certification Training: , Expected in to - Tuscaloosa, AL
GPA:
High School Diploma: , Expected in to Central High School - Tuscaloosa, AL
GPA:

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Resume Overview

School Attended

  • Central High School

Job Titles Held:

  • Certified Pharmacy Technician
  • ExperienceCertified Pharmacy Technician
  • Certified Pharmacy Technician/Senior Technician

Degrees

  • Pharmacy Technician National Certification Training
  • High School Diploma

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