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Certified Pharmacy Technician Resume Example

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CERTIFIED PHARMACY TECHNICIAN
Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Adept at interacting with patients to answer questions and provide status updates on prescription fills.

Skills
  • FDA compliance
  • Workflow Optimization
  • Troubleshooting malfunctioning equipment
  • Stocking shelves
  • Verifying orders
  • Employee engagement
  • Employee relations
  • Staffing and recruiting professional
  • Benefits programs
  • Training development
  • Recruitment and hiring
  • Benefits administration
  • Multitasking
  • Team building
  • Problem resolution
Experience
Certified Pharmacy Technician
City, StateCompany Name/Jul 2020 to Current
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Completed and filed patientpaperwork, updating records in system with insurance carrier changes and allergy information.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Compiled customer demographic, allergy and medical history background.
  • Received, reviewed, dispensed and labeled over 100 prescriptions daily.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Verified and filled prescriptions in busy retail pharmacy setting.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
Pharmacy Technician in Training
City, StateCompany Name/Aug 2019 to May 2020
  • Maintained accurate inventory of medications.
  • Received, reviewed, dispensed and labeled over 100 prescriptions daily.
  • Assisted head pharmacist with filling over 100+ prescriptions per day.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Compiled customer demographic, allergy and medical history background.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Called insurance companies to verify patient benefits.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Entered patient and medication information into Connexsus to generate prescription labels.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
Human Resources Coordinator
City, StateCompany Name/Jan 2009 to Apr 2019
  • Mentored staff through constructive feedback, performance assessments and professional development opportunities.
  • Contributed to new talent acquisition, interviewing, selection and employee termination with emphasis on project-related labor and budget planning.
  • Complied with local, state and federal laws and established organizational standards.
  • Answered employee questions during entrance and exit interview processes.
  • Conducted neCompleted onboarding and new hire orientation for all employees.w hire orientations making new employees feel welcome and ready to succeed.
  • Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
  • Managed over 1000 personnel files according to policy and federal and state law and regulations.
  • Managed over [Number] personnel files according to policy and federal and state law and regulations.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Onboarded new staff and facilitated new hire orientation.
  • Organized employee schedules, department phone lists and business card orders.
  • Conducted telephone and onsite exit interviews for all employees.
  • Discussed medical, dental, short-term and long-term benefit plans with new hires and eligible employees with status changes.
  • Assisted customer service with inbound and outbound calls regarding all HR inquiries.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Explained human resources policies and procedures to all employees.
Cash Office Lead
City, StateCompany Name/Aug 2007 to Dec 2008
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Operated cash register, collected payments and provided accurate change.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Organized cash movements between offices and to or from banks.
  • Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
  • Investigated and solved account issues to maintain current and accurate money systems.
  • Processed end-of-day paperwork using [Software], verifying deposits and rectifying discrepancies.
Education and Training
Some College (No Degree): Social And Criminal JusticeMontana State UniversityCity
High School DiplomaGardiner High SchoolMay 1983City
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)
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Resume Overview

School Attended

  • Montana State University
  • Gardiner High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Pharmacy Technician in Training
  • Human Resources Coordinator
  • Cash Office Lead

Degrees

  • Some College (No Degree) : Social And Criminal Justice
    High School Diploma

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