certified pharmacy technician resume example with 14+ years of experience
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Enthusiastic retail professional with over 10 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success. Eager to apply customer service and team building skills to an new opportunity with this company. I am also a
Knowledgeable Certified Pharmacy Technician that is skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Patient-oriented with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions via the pharmacy software and managing pharmacy inventory. Adept at interacting with patients to answer questions and provide status updates on their prescription fills.
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- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Prepared and submitted claims to insurance companies for payment.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Compiled customer demographic, allergy and medical history background.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Prepared and submitted claims to insurance companies for payment.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Prepared pricing and instruction labels for placement on prescriptions.
- Helped customers find specific products, answering questions and offering advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed customer payments quickly and returned exact change and receipts.
- Properly verified customer identification for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Worked closely with front-end staff to assist customers.
- Built relationships with strategic partners leading to business development opportunities.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed returned items in accordance with store policy.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Counted product stock to maintain inventory records.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
North Stafford High School - Stafford, VA
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Resume Overview
School Attended
- North Stafford High School
- EXCPT
Job Titles Held:
- Certified Pharmacy Technician
- Certified Pharmacy Technician
- Cashier
- Sales Cashier
Degrees
- High School Diploma
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