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Certified Pharmacy Technician Resume Example

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CERTIFIED PHARMACY TECHNICIAN
Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • Detail-oriented
  • Time management
  • Pharmacy operations
  • FDA compliance
  • Problem-solving skills
  • Patient paperwork
  • Workflow Optimization
  • Quality assurance and control
  • Ordering and stocking medications
Experience
Certified Pharmacy Technician|Sam's Club - Colorado Springs, Colorado|08/2012 - Current
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Compiled customer demographic, allergy and medical history background.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified and filled over 100 prescriptions per day in busy retail pharmacy setting.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Received, reviewed, dispensed, and labeled over 100 prescriptions daily with expert accuracy.
  • Merchandised related products to drive pharmacy department sales.
  • Educated patients on prescription instructions and answered questions regarding drug side effects.
Club Pickup|Sams Club - Colorado Springs, Colorado|05/2004 - 08/2012
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Returned items to shelves and maintained organized appearance.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customer
  • Forklift certified
Cashier|Sams Club - Colorado Springs, Colorado|05/1999 - 08/2004
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Worked closely with front-end staff to assist customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Education and Training
William J Palmer|Colorado Springs, CO|05/1994High School Diploma
Pikes Peak Community College|Colorado Springs, COSome College (No Degree): General Studies
Pharmacy Techician Universary|08/2017Certification
Pearson Vue|Colorado Springs, CO|02/2019PCTB: Pharmacy Technology
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Resume Overview

Companies Worked For:

  • Sam's Club
  • Sams Club

School Attended

  • William J Palmer
  • Pikes Peak Community College
  • Pharmacy Techician Universary
  • Pearson Vue

Job Titles Held:

  • Certified Pharmacy Technician
  • Club Pickup
  • Cashier

Degrees

  • High School Diploma
    Some College (No Degree) : General Studies
    Certification
    PCTB : Pharmacy Technology

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