Certified Pharmacy Technician Resume Example
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CERTIFIED PHARMACY TECHNICIAN
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Skills
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Experience
Certified Pharmacy Technician|Kindred Healthcare - Madison , NJ|08/2012 - Current
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Compiled customer demographic, allergy and medical history background.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified and filled over 100 prescriptions per day in busy retail pharmacy setting.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
- Prepared pricing and instruction labels for placement on prescriptions.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Received, reviewed, dispensed, and labeled over 100 prescriptions daily with expert accuracy.
- Merchandised related products to drive pharmacy department sales.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
Club Pickup|City Of Midland, Tx - Midland , TX|05/2004 - 08/2012
- Consistently put customers first by handling needs with sense of urgency and compassion.
- Returned items to shelves and maintained organized appearance.
- Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customer
- Forklift certified
Cashier|Sams Club - City , STATE|05/1999 - 08/2004
- Helped customers find specific products, answering questions and offering advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Properly verified customer identification for alcohol or tobacco purchases.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Processed customer payments quickly and returned exact change and receipts.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Assisted customers with account updates, new service additions and promotional offers.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Worked closely with front-end staff to assist customers.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Education and Training
William J Palmer|City|05/1994High School Diploma
Pikes Peak Community College|City, StateSome College (No Degree): General Studies
Pharmacy Techician Universary|08/2017Certification
Pearson Vue|City|02/2019PCTB: Pharmacy Technology
Red Cross|City, StateBasic Life Support: First Aid And CPR
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Resume Overview
School Attended
- William J Palmer
- Pikes Peak Community College
- Pharmacy Techician Universary
- Pearson Vue
- Red Cross
Job Titles Held:
- Certified Pharmacy Technician
- Club Pickup
- Cashier
Degrees
- High School Diploma
Some College (No Degree) : General Studies
Certification
PCTB : Pharmacy Technology
Basic Life Support : First Aid And CPR
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