Certified Pharmacy Technician Resume Example Adams Drugs

CERTIFIED PHARMACY TECHNICIAN

Summary

Efficient and accurate Certified Pharmacy Technician with proven ability to thrive in fast-paced settings. Team player with strong customer engagement and data entry skills.

Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.

Skills

Point of sale systems proficiency
FDA compliance
Proper labeling procedures
Pharmacy operations
Drug inventory control
Problem-solving skills
Insurance billing
Time management
Patient education
Prescription verification
Filling prescriptions

Patient paperwork
Stocking medications
Detail-oriented
Customer service
Quality assurance and control
Workflow Optimization
Problem solving
Verifying orders
Stocking shelves
Preparing bulk medications

Experience

Certified Pharmacy TechnicianOct 2018 to Current
Adams Drugs － Montgomery , ALABAMA

Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Counseled patients on appropriate use of over-the-counter and prescription medications.
Received, reviewed, dispensed and labeled over [Number] prescriptions daily with expert accuracy.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Created new customer profiles and updated information in pharmacy computer systems.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Established and updated patient profiles, including lists of medications and insurance details.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Answered patient questions regarding medication.
Entered orders into the system and filled medication orders.
Prepared medication labels with item name and quantity.
Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
Filled and processed prescriptions to ensure prompt and efficient patient care.
Maintained clean and organized pharmacy shelving and work areas.
Verified prescriptions by contacting physicians' offices and receiving approval.
Assisted staff members with drug inventory, purchasing, and receiving.
Prepared and submitted claims to insurance companies for payment.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Ordered medicines daily to ensure compliance with demands and needs.
Prepared prescription transfer requests from competitor companies.
Resolved third-party rejection claims.
Efficiently responded voicemails to promote assistance and service to customers.

Certified Pharmacy TechnicianJan 2005 to Oct 2018
Rite Aid Pharmacy － Montgomery , Alabama

Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Established and updated patient profiles, including lists of medications and insurance details.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Supervised inventory levels to maintain adequate supply of medications and medical supplies.
Efficiently processed cash register transactions for new and refilled prescription orders.
Prepared and submitted claims to insurance companies for payment.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Prepared pricing and instruction labels for placement on prescriptions.
Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Verified patients' identities at pickup to prevent sale of wrong medications.

Administrative AssistantDec 2016 to May 2018
Emmanuel E Accounting Tax Constg － Montgomery , Alabama

Processed financial documents including contracts, expense reports and invoices.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Monitored daily and weekly schedules and monthly calendar obligations for [Number][Job titles].
Created and maintained spreadsheets and developed administrative and logistical reports.
Managed conference calls by documenting participant details and preparing audio recordings for future reference.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Assisted with administrative tasks, including filing, answering phones and [Task].
Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
Set up and maintained physical and electronic filing systems.
Guided administrative and professional staff through computer and software problems.
Tracked and submitted employee time sheets to accounting department for payroll processing.
Managed phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.

Education and Training

Associate of Science, Business AdministrationSouth University, Montgomery, Alabama － Montgomery , Alabama

Associate of Science, Business AdministrationMar 2016South University, Montgomery, Alabama － Montgomery , AL

High School DiplomaMay 1996Bullock County High School － Union Springs, AL

Resume Overview

Companies Worked For:

Adams Drugs
Rite Aid Pharmacy
Emmanuel E Accounting Tax Constg

School Attended

South University, Montgomery, Alabama
Bullock County High School

Job Titles Held:

Certified Pharmacy Technician
Administrative Assistant

Degrees

Associate of Science , Business Administration
Associate of Science , Business Administration Mar 2016
High School Diploma May 1996

Certified Pharmacy Technician Resume Example

Resume Score: 80%

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