LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Efficient and accurate Certified Pharmacy Technician with proven ability to thrive in fast-paced settings. Team player with strong customer engagement and data entry skills.

Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.

Skills
  • Point of sale systems proficiency
  • FDA compliance
  • Proper labeling procedures
  • Pharmacy operations
  • Drug inventory control
  • Problem-solving skills
  • Insurance billing
  • Time management
  • Patient education
  • Prescription verification
  • Filling prescriptions
  • Patient paperwork
  • Stocking medications
  • Detail-oriented
  • Customer service
  • Quality assurance and control
  • Workflow Optimization
  • Problem solving
  • Verifying orders
  • Stocking shelves
  • Preparing bulk medications
Experience
10/2018 to Current Certified Pharmacy Technician Truelieve | Summerfield, FL,
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Received, reviewed, dispensed and labeled over [Number] prescriptions daily with expert accuracy.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Answered patient questions regarding medication.
  • Entered orders into the system and filled medication orders.
  • Prepared medication labels with item name and quantity.
  • Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Assisted staff members with drug inventory, purchasing, and receiving.
  • Prepared and submitted claims to insurance companies for payment.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Ordered medicines daily to ensure compliance with demands and needs.
  • Prepared prescription transfer requests from competitor companies.
  • Resolved third-party rejection claims.
  • Efficiently responded voicemails to promote assistance and service to customers.
01/2005 to 10/2018 Certified Pharmacy Technician Truelieve | Winter Park, FL,
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Prepared and submitted claims to insurance companies for payment.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
12/2016 to 05/2018 Administrative Assistant Leaffilter North, Llc | Aurora, CO,
  • Processed financial documents including contracts, expense reports and invoices.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Monitored daily and weekly schedules and monthly calendar obligations for [Number] [Job titles].
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
  • Set up and maintained physical and electronic filing systems.
  • Guided administrative and professional staff through computer and software problems.
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
  • Managed phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.
Education and Training
Expected in Associate of Science | Business Administration South University, Montgomery, Alabama, Montgomery , Alabama GPA:
Expected in 03/2016 Associate of Science | Business Administration South University, Montgomery, Alabama , Montgomery , AL GPA:
Expected in 05/1996 High School Diploma | Bullock County High School, Union Springs, AL GPA:

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Resume Overview

School Attended

  • South University, Montgomery, Alabama
  • South University, Montgomery, Alabama
  • Bullock County High School

Job Titles Held:

  • Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Administrative Assistant

Degrees

  • Associate of Science
  • Associate of Science
  • High School Diploma

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