certified pharmacy technician resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Board certified Pharmacy Technician excited to bring over 7 years of experience in retail pharmacies to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers. Also quality-focused logistician with excellent communication skills and problem solving techniques. Resilient hard working individual with analytical abilities that allows a smooth transaction with customers. If faced with obstacles, decisions are made based on all considered information received and viewing possible outcomes. Experienced with inventory control of multi-million dollar Air Force assets.

  • Team Leadership
  • Time management
  • Problem-solving skills
  • Workflow Optimization
  • Detail-oriented
  • Excellent telephone etiquette
  • Excellent communication skills
Certified Pharmacy Technician, 03/2012 - Current
Complete Rx Danvers, MA,
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Received, reviewed, dispensed, and labeled over 150 prescriptions daily with expert accuracy.
  • Proficiently processed and dispensed written, oral and electronic prescriptions.
  • Processed up to 250 prescriptions on high volume days with 100% accuracy.
  • Directed operations to increase efficiency and minimize patient wait times.
  • Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.
  • Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
  • Communicated with all customers and staff in a pleasant and professional manner.
  • Mastered HEB Pharmacy Standard Operating Procedures (SOPS).
  • Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
  • Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.
Supply Manager, 10/2015 - Current
Asrc Federal Holding Company Tacoma, WA,
  • Effectively controlled the release of proprietary and confidential information for general client lists
  • Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems
  • Controlled authorized stock listing in a warehouse containing 10,000 line items valued at more than $2M
  • Generated and managed maintenance records for services requested and performed
  • Validated surplus stock and facilitated the return of excess, sealed, unopened, recoverable and repairable materials and scrap to assigned sort and re-sort yards
  • Audited material inventory to identify serviceable, unserviceable and repairable items with unknown serviceability, reconciled items against Air Force stock numbers on file and sorted and redistributed to designated yards
  • Oversaw and remained accountable for more than $150K in equipment
  • Refined and improved product transport and storage processes
Pharmacy Cashier, 01/2011 - 02/2012
Charles River Community Health Waltham, MA,
  • Processed up to 120 customer orders per day.
  • Met with customers and answered questions in a friendly and knowledgeable way.
  • Opened incoming supplies and stocked in correct locations.
Sales Associate, 12/2006 - 12/2010
Transperfect Philadelphia, PA,
  • Appropriately resolved customer issues, complaints and questions.
  • Maintained product, service and company policy knowledge to serve as a resource for both coworkers and customers. 
  • Assisted customers with selection of products and services.
  • Organized and displayed items in visually appealing manner.
  • Answered incoming telephone calls with professionalism to provide information about products, services, store hours, policies and promotions.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Education and Training
Certificate Of Training: Logistics Management, Expected in 2016
Community College of the Air Force - Lackland, TX,
Status -
High School Diploma: , Expected in 2004
Lakes High School - Lakewood, WA
Status -
United States Air Force Diploma: Organizational Leadership, Expected in 08/2019
Airman Leadership School - Peterson AFB,
Status -
  • Certified by the Pharmacy Technician Certification Board (PTCB) Certification # 30038075
Activities and Honors
  • Airman Of The Year Award 2017
  • Letter Of Appreciation 2018
  • Aided warehouse revamp; relocated 64 chemical barrels and installed 21 spill kits to eliminate hazard and potential $16M asset loss
  • Performed 1.2k AM-2 mat layout covering 62k square ft of pax terminal
  • Resurrected delinquent document program; researched, inspected, and cleared 2.2k documents in less than 48 hours, beating the Air Force standard by 12%
  • Processed 198 priority shipments valuing $4M total propelling AFCENT missions
  • Restructured bulk warehouse by relocating 4k assets worth $5M and increasing storage cap by 30%
  • Saved uninsured clients in Pharmacy an average of $800 on prescriptions monthly
  • Created referenceable charts of commonly prescribed medications to streamline formulation and compounding processes
  • Earned board certification from Pharmacy Technician Certification Board
  • Managed approximately $7000 in cash and credit card sales daily

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Resume Overview

School Attended

  • Community College of the Air Force
  • Lakes High School
  • Airman Leadership School

Job Titles Held:

  • Certified Pharmacy Technician
  • Supply Manager
  • Pharmacy Cashier
  • Sales Associate


  • Certificate Of Training
  • High School Diploma
  • United States Air Force Diploma

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