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Certified Pharmacy Technician Resume Example

Resume Score: 90%

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CERTIFIED PHARMACY TECHNICIAN
Professional Summary
Pharmacy Technician with 10 years of retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures. Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.
Licenses
Virginia Board of Pharmacy Certified Technician 0230009640
PTCB CERTIFIED 460101081240977
Skill Highlights
  • HIPAA trained
  • Expert understanding of Medicare and Medicaid processes
  • Excellent telephone etiquette Exceptional patient care and interaction
  • Strong background in FDA drug safety guidelines
  • Extensive medical terminology knowledge
  • Yuyama and Baker cells system
  • Pharmaceutical storage awareness
  • Medication compounding expert
  • Abbreviations comprehension
  • Counting and pouring expertise
  • Inventory management
  • Retail pharmacy professional
  • Efficient and accurate
  • Strong decision-making ability
Professional Experience
10/2014 to Current
Certified Pharmacy TechnicianWal-Mart Neighborhood Market Pharmacy - Virginia Beach, VAEntered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Dispensed patient medications to patients at the counter and drive-thru.Worked closely with pharmacists and used medication input software (Connexus) to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and other pharmacies.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Accurately pulled medications from the shelves for replenishment. Accurately recorded compounded products and prepared appropriate labels. Maintained proper compliance logs, including for refrigerator temperatures. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Verified patient data and billing information. Maintained proper storage and security conditions for all drugs. Mixed various pharmaceutical preparations according to written prescriptions. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty. Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and staff in a pleasant and professional manner. Mastered HEB Pharmacy Standard Operating Procedures (SOPS). Precisely processed third party prescriptions and managed adjudication review. Regularly ordered medication and pharmacy, office and restroom supplies. Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries. Calculated, weighed, measured and mixed ingredients with expert precision. Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens. Directed operations to increase efficiency and minimize patient wait times. Consistently upheld proper pharmacy and general safety procedures and standards. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Safely assisted with medication therapy management and other specialty programs. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Appropriately resolved customer issues, complaints and questions. Proficiently processed and dispensed written, oral and electronic prescriptions. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers. Assisted with administering influenza, pneumonia, and Zostavax vaccinations.
09/2007 to 09/2014
Senior Certified Pharmacy TechnicianWalgreens PharmacyEntered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Dispensed patient medications to patients at the counter and drive-thru.Worked closely with pharmacists and used medication input software (InterCom Plus) to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and other pharmacies. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Accurately pulled medications from the shelves for replenishment. Accurately recorded compounded products and prepared appropriate labels. Maintained proper compliance logs, including for refrigerator temperatures. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Verified patient data and billing information. Maintained proper storage and security conditions for all drugs. Mixed various pharmaceutical preparations according to written prescriptions. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty. Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and staff in a pleasant and professional manner.  Precisely processed third party prescriptions and managed adjudication review. Regularly ordered medication and pharmacy, office and restroom supplies. Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries. Calculated, weighed, measured and mixed ingredients with expert precision. Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens. Directed operations to increase efficiency and minimize patient wait times. Consistently upheld proper pharmacy and general safety procedures and standards. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Safely assisted with medication therapy management and other specialty programs. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Appropriately resolved customer issues, complaints and questions. Proficiently processed and dispensed written, oral and electronic prescriptions. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers. Assisted with administering influenza, pneumonia, and Zostavax vaccinations. Oversaw other pharmacy technicians' drug preparation and distribution activities to provide safe, efficient care for patients.
08/2006 to 09/2007
Rite Aid Pharmacy Certified Pharmacy Technician
  • I am responsible for accurately and efficiently preparing prescription orders Verifying prescription information and dosage Entering patient and order information into the pharmacy system Processing and submitting insurance claims Providing quality customer service to patients and other healthcare providers Ordering and stocking medications.
Education and Training
2015
Associate of Science: Science PharmacyTidewater Community College - Norfolk, VA, USAGraduated Cum Laude
2006
Pharmacy Pharm Techs R Us - Norfolk, VA, USA
2003
High School DiplomaBooker T. Washington High school - Norfolk, VA, USA
Skills
customer service, insurance, quality
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Wal-Mart Neighborhood Market Pharmacy
  • Walgreens Pharmacy

School Attended

  • Tidewater Community College
  • Pharm Techs R Us
  • Booker T. Washington High school

Job Titles Held:

  • Certified Pharmacy Technician
  • Senior Certified Pharmacy Technician
  • Rite Aid Pharmacy Certified Pharmacy Technician

Degrees

  • Associate of Science : Science Pharmacy
    Pharmacy
    High School Diploma

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