- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Skilled Pharmacy Technician offering 5 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.
Trustworthy individual looking to advance knowledge and skills in order to grow with the company. I possess the ability to adhere to schedules and deadlines. Willingness to adapt to change and perform ethically.
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Fusion Hcr – Cincinnati, OHIO,
- Stocked, labeled and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume independent pharmacy environment.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Set up and modified patient profiles in NRX to include current information such as medications and insurance details.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Reviewed and verified customer information and insurance provider information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Supervised 4 pharmacy technicians and coordinated day-to-day assignments.
- Communicated directly with doctors offices via telephone, fax, and email.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Morris Hospital – Seneca, IL,
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using POS.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seatings.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using POS.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
New American Funding – Atlanta, GA,
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Set up appointments with interested customers according to schedule availability.
- Overcame objections using friendly, persuasive strategies.
- Provided information about available products and services including membership details and purchase advantages.
- Escalated concerns or problem calls to management staff.
- Displayed excellent sales skills and understanding of such skills.
Kent State University At Tuscarawas - New Philadelphia, Ohio,
Dover High School - Dover, Ohio,
2009 - 2010: Lived overseas in Pune, India as an exchange student through Rotary International, where I volunteered for local orphanages and schools for children with disabilities.
- Maintained honor roll and participated in the National Honor Society.
- Maintained honor roll and was add to the Dean's List at KSU.
- Obtained Pharmacy Technician national certification.
- 2020: Accepted to the Cincinnati College of Mortuary Science to further my education.
On January 30th, 2020 - My husband and I have sold our home in Tuscarawas County and are relocating to the Cincinnati area for continuing education, as well as, work opportunities. We have established residence in Cincinnati and I am motivated to commit to work responsibilities as soon as March 1st, 2020. However, if hired through your company, I must rearrange shift hours in order to adhere to my Fall 2020 semester schedule at the Cincinnati College of Mortuary Science.
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School Attended
- Kent State University At Tuscarawas
- Dover High School
Job Titles Held:
- Certified Pharmacy Technician
- Hostess
- CSR
Degrees
- Associate of Science
- High School Diploma
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