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certified pharmacy technician 2 resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Skilled Pharmacy Technician offering 23 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in cleanroom procedures, regulatory guidelines and overall pharmacy operations.

Skills
  • Patient Profile Setup
  • Prescription Pricing
  • Prioritization and Organization
  • Regulatory Compliance
  • Equipment Cleaning and Maintenance
  • Payment Processing
  • Customer Service
  • Prescription Filling and Labeling
  • Inventory Tracking
  • Prescription Refill Fulfillment
  • Medication Storage and Labeling
  • Prescription Order Verification
  • Recordkeeping and Documentation
  • Bulk Medicine Prepacking
  • Relationship Building
  • Detail-Oriented
  • Answering and Routing Calls
  • Chemical Handling
  • Verbal and Written Communication
  • Cash Register Operations
  • Dispensing Medications
  • Medication Documentation
  • Wholesale Ordering
  • Cleaning and Sanitizing
  • Data Entry
  • Medication and Equipment Invoicing
  • Resolving Complaints
  • Item Pricing
  • Staff Leadership
  • HIPAA Compliance
  • Confidentiality Practices
  • Aseptic Techniques
  • Data Analysis
  • IV Pack Preparation
  • Pyxis MedStation
  • Medical Insurance Claims Processing
  • Mathematical Reasoning
  • Attention to Detail
  • Customer Identification Checks
  • Medical Coding
  • IV Supply Restocking
  • Employee Training
  • Creative Thinking
  • FDA Drug Safety Guidelines
  • Product and Service Merchandising
  • Insurance Claim Processing Software
  • Time Management
Education
Northrup High School Cook Rd. Fort Wayne, Indiana, Expected in 06/1993 High School Diploma : - GPA :
Certifications
  • Certified Pharmacy Oncology Technichian, at Dupont Hospital- 6 years.
  • Indiana Board of Pharmacy License - 23 years.
  • Certified Pharmacy Technician Level II - 6 years.
Work History
Encompass Health - Certified Pharmacy Technician 2
Casper, WY, 08/2016 - Current
  • Restocked automated medication dispensing equipment.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Supervised 4 pharmacy technicians and coordinated day-to-day assignments.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Encompass Health - Pharmacy Technician
Clermont, FL, 04/2014 - 08/2016
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Counted, measured, and compounded medications following standard procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Restocked automated medication dispensing equipment.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Processed incoming drug orders.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Supervised 4 pharmacy technicians and coordinated day-to-day assignments.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted, measured and compounded medications following standard procedures.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
Sam's Club - Pharmacy Technician
City, STATE, 01/2003 - 07/2013
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Reviewed and verified customer information and insurance provider information.
  • Counted, measured, and compounded medications following standard procedures.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for 75 customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Prepared bills for insurance companies.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Processed incoming drug orders.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Supervised 4 pharmacy technicians and coordinated day-to-day assignments.
  • Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted, measured and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Communicated instructions to patients or caregivers.
  • Led team of 4 in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

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Resume Overview

School Attended

  • Northrup High School

Job Titles Held:

  • Certified Pharmacy Technician 2
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • High School Diploma

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