Certified Pharmacy Technician Resume Example Health Alliance Of Hudson Valley

CERTIFIED PHARMACY TECHNICIAN

Professional Summary

Experienced Certified Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Skills

Knowledge of medical terms
Multitasking
Updating medication histories
Team collaboration
Knowledge of brand and generic drugs
Data entry

Patient confidentiality
Processing payments
Confidentiality and HIPAA
Drug inventory management
Detail-oriented
Insurance billing

Work History

Health Alliance Of Hudson ValleyCertified Pharmacy Technician//Port Jervis , NY//December 2014 to Current

Stocked, labeled and inventoried medication to keep accurate records
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Set up and modified patient profiles in Pioneer system to include current information such as medications and insurance details
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Counted, measured, and compounded medications following standard procedures
Supervised pharmacy technicians and coordinated day-to-day assignments
Completed paperwork, entering prescription and insurance or billing information into patient profiles
Communicated directly with doctors offices via telephone, fax, and email
Collected co-payments or full payments from customers
Maintained drug inventory levels by ordering necessary medications and supplies
Reviewed and verified customer information and insurance provider information
Worked with computerized and automated systems for dispensing medications and editing new patient profiles
Answered incoming phone calls and addressed questions from customers and healthcare providers
Resolved non-routine issues like third-party billing, computer system and customer service issues
Supervised pharmacy technicians and coordinated day-to-day assignments
Made out schedule for all pharmacy technicians
Verified and filled over 300 prescriptions per day in busy retail pharmacy setting

Health Alliance Of Hudson ValleyCertified Pharmacy Technician//Warwick , NY//July 2011 to December 2014

Stocked, labeled and inventoried medication to keep accurate records.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Set up and modified patient profiles in PDX system to include current information such as medications and insurance details.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
Communicated directly with doctors offices via telephone, fax, and email.
Collected co-payments or full payments from customers.
Maintained drug inventory levels by ordering necessary medications and supplies.
Reviewed and verified customer information and insurance provider information.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Made out schedules for all pharmacy technicians

Health Alliance Of Hudson ValleyCertified Pharmacy Technician//Hawthorne , NY//June 2001 to July 2011

Coordinated verification and filling of more than 400 prescriptions daily prescriptions in high-volume retail pharmacy environment.
Stocked, labeled and inventoried medication to keep accurate records.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Set up and modified patient profiles in PDX system to include current information such as medications and insurance details.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Counted, measured, and compounded medications following standard procedures.
Supervised pharmacy technicians and coordinated day-to-day assignments.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Communicated directly with doctors offices via telephone, fax, and email.
Collected co-payments or full payments from customers.
Maintained drug inventory levels by ordering necessary medications and supplies.
Reviewed and verified customer information and insurance provider information.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Resolved non-routine issues like third-party billing, computer system and customer service issues.

Education

High School DiplomaIngomar Attendance Center//City//May 2001

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Certified Pharmacy Technician Resume Example

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