Customer-oriented Certified Pharmacy Technician bringing four and a half years of experience and strong background in both retail and outpatient pharmacies. Knowledgeable in all facets of pharmacy operations and eager to .... . Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals.
Skills
Data Entry
Prescription Pricing
Inventory Management
Regulatory Compliance
Verbal and Written Communication
Relationship Building
Payment Processing
Customer Service
Inventory Tracking
Detail-Oriented
Prioritization and Organization
Answering and Routing Calls
HIPAA Compliance
Microsoft Office
Insurance Claim Processing Software
Time Management
Team Coordination
Attention to Detail
Presenting Service Options
Government Rebates Research
Problem Solving
Education
University of St. FrancisJoliet, ILExpected in 05/2020 – –Bachelor of Science:Biology, Minor: Chemistry And Business - GPA:
Work History
Memorial Hospital Union County - Certified Pharmacy Technician Marysville, OH, 06/2020 - Current
Responsible for providing friendly and efficient pharmacy care to all customers.
Facilitate enrollment of patients into the delivery program.
Bedside delivery of prescriptions for inpatient and outpatient surgery/procedures through our MedPoint Bedside Delivery Program.
Ensure that both medical professionals and patients are responded to with accurate and timely information.
Perform computer entry of prescription information.
Maintain privacy in accordance with HIPAA requirements.
Collect adequate payment.
Maintain proper inventory levels and process received orders, wholesaler returns, and expired returns.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Communicated directly with doctors offices via telephone, fax, and email.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Sandestin - Beverage Cart Attendant Santa Rosa Beach, FL, 04/2019 - Current
Responsible for ensuring the guests and course members have a satisfying experience on the course.
Cater to public course guests and outing event guests while being responsible for product inventory and accounting money.
Exceptional customer service and sales experience.
Established and maintained effective working relationships with other employees, officials, and all members of the general public.
Maintaining golf course etiquette.
Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
Operated POS system to facilitate cash and credit transactions and refunds.
Memorial Hospital Union County - Certified Pharmacy Technician Marysville, OH, 12/2019 - 06/2020
Perform computer entry of prescription information.
Maintain privacy in accordance with HIPAA requirements.
Collect adequate payment.
Maintain proper inventory levels and process received orders, wholesaler returns, and expired returns.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Communicated directly with doctors offices via telephone, fax, and email.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Mount Sinai Medical Center - Certified Pharmacy Technician Hartsdale, NY, 04/2017 - 10/2019
Perform computer entry of prescription information.
Maintain privacy in accordance with HIPAA requirements.
Collect adequate payment.
Maintain proper inventory levels and process received orders, wholesaler returns, and expired returns.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Communicated directly with doctors offices via telephone, fax, and email.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Affiliations
Pharmacy Technician, 2017, Certified (ExCPT), 2018
Member, Women’s Golf Team, University of St. Francis, 2016-2020, Captain, 2019-2020
Member, Alpha Phi Sorority, 2016-2020, Vice President of Risk Management, 2018-2019, Research projects: “Synteny Analysis of the Dot Chromosome between D. takahashii and D. melanogaster” and “Survey of Acer and Quercus Densities in Pilcher Park Natural Reserve (Joliet, Illinois) to Develop Management Activities”
Honor Roll, Lincoln-Way Central High School, 2012-2016
Member, Girls’ Golf team, Lincoln-Way Central High School, 2012-2016, Captain, 2015-2016
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