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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Customer-oriented Certified Pharmacy Technician bringing four and a half years of experience and strong background in both retail and outpatient pharmacies. Knowledgeable in all facets of pharmacy operations and eager to .... . Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals.

Skills
  • Data Entry
  • Prescription Pricing
  • Inventory Management
  • Regulatory Compliance
  • Verbal and Written Communication
  • Relationship Building
  • Payment Processing
  • Customer Service
  • Inventory Tracking
  • Detail-Oriented
  • Prioritization and Organization
  • Answering and Routing Calls
  • HIPAA Compliance
  • Microsoft Office
  • Insurance Claim Processing Software
  • Time Management
  • Team Coordination
  • Attention to Detail
  • Presenting Service Options
  • Government Rebates Research
  • Problem Solving
Education
University of St. Francis Joliet, IL Expected in 05/2020 Bachelor of Science : Biology, Minor: Chemistry And Business - GPA :
Work History
Memorial Hospital Union County - Certified Pharmacy Technician
Marysville, OH, 06/2020 - Current
  • Responsible for providing friendly and efficient pharmacy care to all customers.
  • Facilitate enrollment of patients into the delivery program.
  • Bedside delivery of prescriptions for inpatient and outpatient surgery/procedures through our MedPoint Bedside Delivery Program.
  • Ensure that both medical professionals and patients are responded to with accurate and timely information.
  • Perform computer entry of prescription information.
  • Maintain privacy in accordance with HIPAA requirements.
  • Collect adequate payment.
  • Maintain proper inventory levels and process received orders, wholesaler returns, and expired returns.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Sandestin - Beverage Cart Attendant
Santa Rosa Beach, FL, 04/2019 - Current
  • Responsible for ensuring the guests and course members have a satisfying experience on the course.
  • Cater to public course guests and outing event guests while being responsible for product inventory and accounting money.
  • Exceptional customer service and sales experience.
  • Established and maintained effective working relationships with other employees, officials, and all members of the general public.
  • Maintaining golf course etiquette.
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Operated POS system to facilitate cash and credit transactions and refunds.
Memorial Hospital Union County - Certified Pharmacy Technician
Marysville, OH, 12/2019 - 06/2020
  • Perform computer entry of prescription information.
  • Maintain privacy in accordance with HIPAA requirements.
  • Collect adequate payment.
  • Maintain proper inventory levels and process received orders, wholesaler returns, and expired returns.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Mount Sinai Medical Center - Certified Pharmacy Technician
Hartsdale, NY, 04/2017 - 10/2019
  • Perform computer entry of prescription information.
  • Maintain privacy in accordance with HIPAA requirements.
  • Collect adequate payment.
  • Maintain proper inventory levels and process received orders, wholesaler returns, and expired returns.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Affiliations
Pharmacy Technician, 2017, Certified (ExCPT), 2018 Member, Women’s Golf Team, University of St. Francis, 2016-2020, Captain, 2019-2020 Member, Alpha Phi Sorority, 2016-2020, Vice President of Risk Management, 2018-2019, Research projects: “Synteny Analysis of the Dot Chromosome between D. takahashii and D. melanogaster” and “Survey of Acer and Quercus Densities in Pilcher Park Natural Reserve (Joliet, Illinois) to Develop Management Activities” Honor Roll, Lincoln-Way Central High School, 2012-2016 Member, Girls’ Golf team, Lincoln-Way Central High School, 2012-2016, Captain, 2015-2016 Page 2

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School Attended

  • University of St. Francis

Job Titles Held:

  • Certified Pharmacy Technician
  • Beverage Cart Attendant
  • Certified Pharmacy Technician
  • Certified Pharmacy Technician

Degrees

  • Bachelor of Science

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