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Certified Pharmacy Lead Technician Resume Example

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CERTIFIED PHARMACY LEAD TECHNICIAN
Summary

Knowledgeable and motivated pharmacy team leader with more than 7 years pharmacy experience. Skilled at accurately inputting prescriptions, producing prescriptions and communicating effectively in fast-paced settings. Experienced in coordinating between prescribers, insurance companies and patients to resolve problems. Strong leadership and multitasking abilities.

Skills
  • Problem solving
  • Organization
  • Customer service
  • Multitasking
  • Communications
  • Mathematics
  • Data entry
  • Team building
  • Inventory management
  • Project organization
  • MS Office
  • Team management
  • Preparing bulk medications
  • Insurance billing
  • Drug inventory control
  • Ordering and stocking medications
  • Pharmacy operations
  • Proper labeling procedures
  • Verifying orders
  • Troubleshooting malfunctioning equipment
Experience
03/2018 to Current
Certified Pharmacy Lead TechnicianCVS Health － Bloomsburg, PA
  • Communicate with patients via telephone or in-person regarding issues with insurance and prescription refills.
  • Work with insurance companies to process claims, resolve problems and obtain payments.
  • Receive written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Address any inaccurate prescriptions that needed clarification with the pharmacist and the doctor.
  • Complete data entry on incoming new prescriptions, produced the label, pulled the correct stock bottle (matching NDC's), and counted the correct drug accurately for product verification performed by pharmacist.
  • Utilize mathematical knowledge to calculate accurate dosing and day supplies when imputing new prescriptions.
  • Manage inventories, rotate stock, remove expired or damaged drug products and resolve discrepancies in drug counts.
  • Execute opening and closing duties, including recording refrigerator temperatures, stocking the pharmacy with amber vials and lids, taking full bags of confidential trash to the locked bins in the stockroom, adding paper & labels to printer and completing cycle counts.
  • Receive and verify daily incoming drug inventories, report discrepancies and log items into inventory system.
  • Establish and update patient profiles, including lists of medications and insurance details.
  • Assist pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Create new customer profiles and update information in pharmacy computer systems.
  • Communicate effectively with all pharmacy staff.
  • Work well with all members of the pharmacy staff.
  • Trained numerous newly hired employees to execute each station effectively and efficiently.
  • Stepped in when needed if another technician was having difficulties completing a task.
  • Efficiently delegate tasks among the pharmacy team members when there may be confusion or craziness within the pharmacy.
  • Assist other technicians with questions on tasks that they may have been unfamiliar with or have never done.
  • Assist the pharmacist with special projects for the pharmacy.
  • Assisted in making the pharmacy staff schedule.
  • Traveled to other pharmacies to assist with organization and rearranging.
  • Used managerial capabilities to assist with legitimate overrides needed at the pharmacy register while patients were picking up their prescriptions and other over the counter products.
01/2013 to 03/2018
Pharmacy TechnicianCVS Health － Bloomsburg, PA
  • Communicate with patients via telephone or in-person regarding issues with insurance and prescription refills.
  • Work with insurance companies to process claims, resolve problems and obtain payments.
  • Receive written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Address any inaccurate prescriptions that needed clarification with the pharmacist and the doctor.
  • Complete data entry on incoming new prescriptions, produced the label, pulled the correct stock bottle (matching NDC's), and counted the correct drug accurately for product verification performed by pharmacist.
  • Utilize mathematical knowledge to calculate accurate dosing and day supplies when imputing new prescriptions.
  • Manage inventories, rotate stock, remove expired or damaged drug products and resolve discrepancies in drug counts.
  • Execute opening and closing duties, including recording refrigerator temperatures, stocking the pharmacy with amber vials and lids, taking full bags of confidential trash to the locked bins in the stockroom, adding paper & labels to printer and completing cycle counts.
  • Receive and verify daily incoming drug inventories, report discrepancies and log items into inventory system.
  • Establish and update patient profiles, including lists of medications and insurance details.
  • Assist pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Create new customer profiles and updated information in pharmacy computer systems.
  • Communicated effectively with all pharmacy staff.
  • Respectively worked well with all members of the pharmacy staff.
07/2008 to 01/2013
Cashier/Deli ClerkMifflinville Market － Mifflinville, PA
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Adhered to food safety procedures when handling food products.
Education and Training
06/2011
High School DiplomaCentral Columbia Senior High School － Bloomsburg, PA
Some College (No Degree)East Stroudsburg University of Pennsylvania － East Stroudsburg, PA
Certifications

National Pharmacy Technician Certification

  • Issued by the Pharmacy Technician Certification Board
  • Complete continuing education credits to maintain certification
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Resume Overview

Companies Worked For:

  • CVS Health
  • Mifflinville Market

School Attended

  • Central Columbia Senior High School
  • East Stroudsburg University of Pennsylvania

Job Titles Held:

  • Certified Pharmacy Lead Technician
  • Pharmacy Technician
  • Cashier/Deli Clerk

Degrees

  • High School Diploma
    Some College (No Degree)

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