certified medication technician resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Engaging, possessing in-depth knowledge of medication disbursement procedures. Comfortable working efficiently under pressure in team setting. Certified in Nursing Aid and Medication. Offering 2 years of experience in executing doctors' orders pertaining to medication disbursement. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Skills
Regulatory compliance
Medical records management
Grooming and bathing assistance
Calm and level-headed under duress
Patient relations
Medical terminology knowledge
Infection control procedures
Quick problem solver
General housekeeping ability
Helping with medication
Medical software applications
Knowledge of medical terminology
Understanding of medical laws
Customer service background
Knowledge of HIPAA regulations
Patient callbacks
Records maintenance
Telephone etiquette
Education and Training
Woodland High SchoolMarble Hill, MOExpected in 05/1996 ā āHigh School Diploma: - GPA:
Certifications
Certified Medication Technician (CMT)
Certified Nursing Assistant (CNA)
Experience
Cedargate Healthcare - Medical Office Receptionist Poplar Bluff, MO, 11/2021 - Current
Successfully greeted visitors and responded to telephone and in-person requests for information.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Scheduled appointments by telephone or in person.
Informed patients of financial responsibilities prior to rendering services.
Gathered patient records for provider.
Compiled physical and digital documents, charts and reports.
Called in prescription refills for patients.
Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
Updated group medical records and technical library to promote smooth office operations.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented activities and recorded information in EMR system.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Mattel Inc. - Certified Nursing Assistant Palo Alto, CA, 08/2013 - 02/2019
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented activities and recorded information in EMR system.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Company Name - Restaurant Manager City, State, 11/2010 - 04/2013
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Optimized profits by controlling food, beverage and labor costs daily.
Prepared weekly payroll to keep up with projected weekly revenue.
Championed 100% guest satisfaction by providing excellent dining experience.
Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Mentored front of house personnel on company policies customer service techniques and professional communication.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Developed and maintained exceptional customer service standards.
Scheduled and directed staff in daily work assignments to maximize productivity.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Managed accounts payable, accounts receivable and payroll.
Updated computer systems with new pricing and daily food specials.
Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.