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Certified Medical Assistant Patient Referral Coordinator Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Versatile Medical Assistant with two years of experience in medical and administrative support. Robust history of accurately documenting patient health information, collecting vital signs, processing referrals and prior authorizations. Efficiently schedules appointments and records patient insurance information as well as insurance verification and eligibility..

Skills
  • Customer Service Skills (8 years)
  • Scheduling
  • Phone Etiquette
  • Communication skills (7 years)
  • Patient Vital Signs
  • Medical Terminology
  • Rooming a Patient
  • Epic EHR (2 years)
  • CPR Certified
  • EKG
  • EMR
  • Microsoft Word
  • Administrative, Medical Terminology
  • Communication skills
  • Interpersonal, Patient Care
  • Filing
  • Immunizations, Urinalysis
  • Insurance Verification
  • Team building
  • Basic medical knowledge
  • Patient referrals
  • Medical insurance
  • Medical information release
  • Medical data entry
  • Medical records
Work History
12/2018 to Current
Certified Medical Assistant/Patient Referral Coordinator Firstservice Residential Bastrop, TX,
  • I have Extensive knowledge of Epic EMR, refilling medications, and completing Prior Authorizations.
  • I am proficient in obtaining records from other medical offices to ensure patients record is up to date.
  • I assist with aesthetic procedures such as; laser face treatments, laser hair removal, facial fillers, & sculpture.
  • Enhance patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Prepare and administered medications to alleviate patient symptoms.
  • Promote office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collect and documented patient medical information such as blood pressure and weight.
  • Direct patients to examining rooms and coordinated transportation assistance as necessary.
  • Sanitize , restock and organize exam rooms and medical equipment.
  • Gather forms, copied insurance cards to collect patient information for billing and insurance filing.
  • Educate patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Call and fax pharmacies to submit prescriptions and refills.
  • Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Conduct preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Perform clerical duties, such as word processing, data entry, answering phones and filing.
  • Report any unusual or urgent circumstances in patients' condition or environment immediately to Doctor.
  • Train new staff on proper procedures and policies.
  • Follow all appropriate procedures to minimize patient's exposure to radiation.
  • Maintain detailed records of test results by entering data and patient information into computer.
  • Assiste patients in filling out check-in and payment paperwork.
  • Process copayments and compiled daily financial records.
08/2018 to 09/2018
Externship Medical Assistant MD Stat Urgent Care City, STATE,
  • I assisted with removing sutures, ear lavages, and administered numerous injections.
  • I performed EKG's as well as ran influenza, mononucleosis, strep, and urinalysis tests.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Assisted physicians in follow-through of care.
  • Collected and documented patient medical information such as blood pressure and weight.
02/2016 to 04/2017
Server Applebee's City, STATE,
  • Exceptional interpersonal and team building skills and the ability to work with a diverse range of customers.
  • Exceeding customer expectations and maintaining poise and a sense of humor in stressful environment.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
04/2011 to 03/2016
Lead Wait Staff Vintage Senior Living City, STATE,
  • Provided quality customer service in a fast pace environment, serving meals to residents from many diverse backgrounds with different physical needs.
  • Assisted in answering phone calls, making schedules, recording attendance and reservations.
  • Provided exceptional training to all new wait staff employees.
  • Documented residents daily dietary intake, along with communicating with families about dietary and special needs.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
Expected in
Certified Medical Assistant in Clinical Medical Assistant Program:
Sierra College - Roseville, CA
GPA:
In progress in Early Childhood Development
Certifications
  • CPR Certified
  • EHR
  • Epic
  • Filing
  • Medical Records Certifications and Licenses CPR July 2018 NHA Certified Clinical Medical Assistant August 2018 Additional Information
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    Resume Overview

    School Attended
    • Sierra College
    Job Titles Held:
    • Certified Medical Assistant/Patient Referral Coordinator
    • Externship Medical Assistant
    • Server
    • Lead Wait Staff
    Degrees
    • Certified Medical Assistant in Clinical Medical Assistant Program

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