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certified medical assistant ii resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Establish and maintain effective working relationships with managers and colleagues Ability to maintain a high level of adaptability and excel with interpersonal skills Works well independently and with deadlines, gives exceptional attention to details, and is a valuable team player Ability to work effectively in a fast paced/deadline driven environment on a team or independently Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Forward-thinking Operations Specialist bringing 10 years of expertise in CMA for Healthcare sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft and Healthcare based systems.

Skills
  • Medical Histories and Vital Statistics
  • Updating Medical Records
  • Inventory Management
  • Complex Problem-Solving
  • Patient Data Management Systems
  • Clinical and Operational Judgement
  • Vitals Collection and Documentation
  • Patient Flow Coordination
  • Computerized Maintenance Management Systems
  • Answering Questions
  • Instructional Plan Implementation
  • Patient Documentation
  • Patient Engagement
  • Electronic Health Records
  • Medical Records Management
  • Patient Scheduling
  • Healthcare Procedures
  • Patient Health Information Access
  • Patient Chart Tracking
  • Telephonic Triage
  • Efficiency Improvement
  • Patient Assessments
Education
Vatterott College - Des Moines Des Moines, IA Expected in 11/2012 Associate of Science : Medical Assistant - GPA :

GPA: 3.6

  • Member of Technical Honor Society
Certifications
  • CMA - Certified Medical Assistant
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 3 staff members.
  • Documented and resolved daily flow/procedures which led to quicker turn around for patient care.
Work History
Multnomah County, Oregon - Certified Medical Assistant, II
North Portland, OR, 07/2019 - Current
  • Prepares and/or coordinates referrals as directed by provider
  • Assists in tracking patient follow-up and compliance
  • Establish clinical team member work schedules monthly and request Floater(s) from Director, Clinical Services as needed
  • Establish provider schedules monthly
  • Performs appropriate basic and/or routine regular delegated medical functions as directed and within appropriate scope of practice as inferred by knowledge, skill level, and clinic guidelines
  • Accurately document all care provided and procedures performed within patient's medical record
  • Verifies patient's understanding of purpose of visit
  • Responsible and accountable for all Medical Assistant and clinical area practices
  • Includes reception, registration and front-end practices while providing cross-coverage
  • Provide vision and planning to meet goals; welcoming innovation and new approaches to reach new heights in quality and service
  • Coordinate and supervise activities of clinical team members engaged in clinical care for patients under supervision of Physician or provider for diagnosis, treatment, and prevention of disease
  • Coordinate meetings with outside vendors
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Collected and documented patient medical information such as blood pressure and weight
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
  • Performed medical records management, including filing, organizing and scanning documents
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Broadlawns Outpatient Behavioral Health - Certified Medical Assistant
City, STATE, 05/2017 - 06/2018
  • Accurately roomed patients, obtained & recorded vital signs, patient history, and reason for seeking care
  • Accurately processed and recorded telephone messages in patient medical record and according to policy
  • Maintained work areas, exam rooms, supplies, equipment, medications, immunizations
  • Assisted in preparing prescription refills for providers according to policy
  • Recognized and responded appropriately to urgent/emergent situations according to protocols
  • Communicated effectively and in attentive manner with every patient encounter
  • Alerted provider when medical record was incomplete to ensures medical record compliance by self-documentation
  • Assisted tracking patient follow-up
  • Identified and recommended policies and procedures as needed to ensure quality, compliance, accuracy, and cost
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
  • Collected and documented patient medical information such as blood pressure and weight
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Called and faxed pharmacies to submit prescriptions and refills
  • Taught patients about medications, procedures, and care plan instructions
  • Performed medical records management, including filing, organizing and scanning documents
  • Supervised student employees in specified tasks
MercyOne Medical Center - Des Moines - Certified Medical Assistant, II
City, STATE, 05/2013 - 05/2017
  • Administered medication, including Parenteral (IM, SQ, ID); oral drops, eye drops, and Oral via Seven Rights; document and communicate clinical findings
  • Managed client relationship by keeping Senior management informed
  • Utilized expertise and leadership skills in resolving issues to ensure goals and requirements are met
  • Obtained client medical history, medication information, symptoms, and allergies
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Collected and documented patient medical information such as blood pressure and weight
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Called and faxed pharmacies to submit prescriptions and refills
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
  • Performed medical records management, including filing, organizing and scanning documents
  • Taught patients about medications, procedures, and care plan instructions

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Resume Overview

School Attended

  • Vatterott College - Des Moines

Job Titles Held:

  • Certified Medical Assistant, II
  • Certified Medical Assistant
  • Certified Medical Assistant, II

Degrees

  • Associate of Science

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